EXPERIENCE Office Manager Manage family business remotely, including obtaining and tracking leads through LinkedIn, facilitating sales calls, and follow-up meetings. Also responsible for customer follow-up, billing, payroll, computer and software setup and maintenance, and maintaining partners’ schedules. Contract Administrator Worked remotely maintaining the sales and purchasing computer system including maintaining contracts, recording and matching PO’s to invoices, approving payments of invoices, monthly reporting, customer database maintenance, scheduling of technicians, and completion of work papers. Substitute Teacher Taught all grades and subjects including special needs pre-school children Computer Consultant Senior Management Consultant Worked on the re-engineering of Help Desks, problem management system design, development of Help Desk and 2nd level support procedures, system implementation and training, and documentation of procedures EDUCATION Berkeley College A.A.