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Remote Worker Profile
BPO, Call Center Skills, Customer Support, Email Handling, Helpdesk, Telephone Handling, Virtual Assistant, Order Processing, Phone Support, Chat Support
BPO, Call Center Skills, Customer Support, Email Handling, Helpdesk, Telephone Handling, Virtual Assistant, Order Processing, Phone Support, Chat Support
Name: Aloha Balbuena
Location: Cabanatuan, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $500/Month
Age: 26
Name: Aloha Balbuena
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Cabanatuan, Philippines
Gender: Female
Age: 26
About Me
I am a seasoned customer service agent with 7 years of experience providing technical support assistance to US customers which include equipment troubleshooting, handling drop-ship and dispatch orders, billing inquiries and disputes, and providing overall customer satisfaction. I have been thoroughly trained by a leading call center in the Philippines where I consistently aced customer satisfaction surveys and developed my skills in customer handling, multitasking, and call control. My experience instilled in me the right attitude to excellent customer services such as patience, resourcefulness, positive spirit, and willingness to help. I am a fast learner and always have an appetite to learn more. I can work full-time with U.S. customers and I look forward to hearing from you!
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Technical Support
Company Name:
Convergys
Work Experience:
4 Years Or More
2
Work Description:
Technical Support
Company Name:
Sutherland Global Services
Work Experience:
2 Years
My Skills
Administrative Support
BPO Level 5
Virtual Assistant Level 5
Telephone Handling Level 5
Helpdesk Level 5
Email Handling Level 5
Call Center Skills Level 5
Drop Shipping Level 4
Typing Level 4
Internet Research Level 4
General Office Skills Level 4
Data Entry Level 4
Admin Assistant Level 4
Data Processing Level 3
Customer Service
Chat Support Level 5
Phone Support Level 5
Order Processing Level 5
Customer Support Level 5
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