A hard working, highly motivated and optimistic individual with more than 7 years of successful career as a Customer Care Associate. I have worked as a Customer Service Representative and Technical Service Representative with reputable companies in the United States in the fields of Banking, Telecommunication, Cable and a Multinational Computer Technology. I am self-reliant, a great team member and can express myself fluently in English, both oral and written. I am capable of using complex tools that will benefit my client. I can multitask, work under pressure, work on shifting schedule and meet the client's deadline to ensure both the customer and client's satisfaction.