Remote Worker Profile
Flexible Schedule, Internet Browsing, Microsoft Word, Admin Assistant, BPO, Call Center Skills, Internet Research, Email Support, Phone Support, Chat Support
Name: Maria Crizelda Galang
Location: Pasig City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $700/Month
Age: 33
Name: Maria Crizelda Galang
Available: Full Time 40 Hours/Week or More
Desired Salary: $700/Month
Location: Pasig City, Philippines
Gender: Female
Age: 33
About Me
Multi-skilled Virtual Assistant. Extremely capable of doing simple administrative tasks to complex ones. Into data entry, data gathering, and voice transcriptions; e-mail management; E-commerce order processing and management; conducting extensive research, creating powerful presentations; providing recommendations, reports analyses; mapping business processes and managing teams and projects.
With 12 years of experience in the contact center industry with expertise in managing telemarketing, quality assurance and customer service teams. Can administer support to customers across various channels such as voice, email, chat and social media, all within expected service level agreements.
?With hands on knowledge in managing business operations; Have worked closely with Human Resources, Administration, System Development, IT and Accounting Departments to make sure day to day business runs smoothly.
With a Diploma in Social Media Marketing with Distinction Award and currently, taking up an online course in Digital Marketing.
I am highly organized, attentive to detail and a perfectionist. Available for full-time work.
Special skills as follows:
Fluent in English
MS Office & Windows OS
File Storage: Google Drive & Dropbox
Project Management: Microsoft Visio & Evernote
Website Building: Wordpress & Wix.com
Social Media Marketing
CRM and Ecommerce via PHP
I look forward to hearing from you!
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 2-4 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Operations Head
Company Name:
Katadigital | Compass Call Hub Inc.
Work Experience:
Less Than 12 Months
2
Work Description:
Contact Center Manager/ Social Media Manager (CS)
Company Name:
Tranzglobal Call Center Inc
Work Experience:
Less Than 12 Months
3
Work Description:
Executive Support to Country Head & Operations Mgr
Company Name:
Tranzglobal Call Center Inc
Work Experience:
Less Than 12 Months
4
Work Description:
Telesales Manager
Company Name:
Tranzglobal Call Center Inc
Work Experience:
4 Years Or More
5
Work Description:
Telesales Agent - Asst Telesales Manager
Company Name:
OWTEL Philippines Inc.
Work Experience:
4 Years Or More
My Skills
General Computer Skills
Internet Browsing
Flexible Schedule
Microsoft Word
Microsoft Outlook
Typing Speed
Team Player
Problem Solving
Microsoft Powerpoint
Microsoft Excel
Google Docs
Rapid Skill Learning
Attention to Detail
Administrative Support
Internet Research
Call Center Skills
BPO
Admin Assistant
Office Admin
General Office Skills
Email Handling
Data Processing
Data Entry
Customer Service
Chat Support
Phone Support
Email Support
Customer Support
Order Processing
Writing & Content
English Punctuation
English Proofreading
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- Facebook Marketing
- Photoshop
- Admin Assistant
- Internet Research
- Customer Support
- Blogging
- Article Writing
- Phone Support
- Copywriting
- Email Support
- Technical Support
- App Development
- Order Processing
- Video Editing
- iOS
- Database
- Android
- Mobile Programming
- Project Management
- Accounting
- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
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