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Remote Worker Profile
Flexible Schedule, Internet Browsing, Microsoft Word, Admin Assistant, BPO, Call Center Skills, Internet Research, Email Support, Phone Support, Chat Support
Flexible Schedule, Internet Browsing, Microsoft Word, Admin Assistant, BPO, Call Center Skills, Internet Research, Email Support, Phone Support, Chat Support
Name: Maria Crizelda Galang
Location: Pasig City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $700/Month
Age: 33
Name: Maria Crizelda Galang
Available: Full Time 40 Hours/Week or More
Desired Salary: $700/Month
Location: Pasig City, Philippines
Gender: Female
Age: 33
About Me
Multi-skilled Virtual Assistant. Extremely capable of doing simple administrative tasks to complex ones. Into data entry, data gathering, and voice transcriptions; e-mail management; E-commerce order processing and management; conducting extensive research, creating powerful presentations; providing recommendations, reports analyses; mapping business processes and managing teams and projects. With 12 years of experience in the contact center industry with expertise in managing telemarketing, quality assurance and customer service teams. Can administer support to customers across various channels such as voice, email, chat and social media, all within expected service level agreements. ?With hands on knowledge in managing business operations; Have worked closely with Human Resources, Administration, System Development, IT and Accounting Departments to make sure day to day business runs smoothly. With a Diploma in Social Media Marketing with Distinction Award and currently, taking up an online course in Digital Marketing. I am highly organized, attentive to detail and a perfectionist. Available for full-time work. Special skills as follows: Fluent in English MS Office & Windows OS File Storage: Google Drive & Dropbox Project Management: Microsoft Visio & Evernote Website Building: Wordpress & Wix.com Social Media Marketing CRM and Ecommerce via PHP I look forward to hearing from you!
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Operations Head
Company Name:
Katadigital | Compass Call Hub Inc.
Work Experience:
Less Than 12 Months
2
Work Description:
Contact Center Manager/ Social Media Manager (CS)
Company Name:
Tranzglobal Call Center Inc
Work Experience:
Less Than 12 Months
3
Work Description:
Executive Support to Country Head & Operations Mgr
Company Name:
Tranzglobal Call Center Inc
Work Experience:
Less Than 12 Months
4
Work Description:
Telesales Manager
Company Name:
Tranzglobal Call Center Inc
Work Experience:
4 Years Or More
5
Work Description:
Telesales Agent - Asst Telesales Manager
Company Name:
OWTEL Philippines Inc.
Work Experience:
4 Years Or More
My Skills
General Computer Skills
Flexible Schedule Level 5
Microsoft Word Level 5
Internet Browsing Level 5
Typing Speed Level 4
Team Player Level 4
Problem Solving Level 4
Microsoft Powerpoint Level 4
Microsoft Outlook Level 4
Microsoft Excel Level 4
Google Docs Level 4
Rapid Skill Learning Level 4
Attention to Detail Level 4
Administrative Support
Internet Research Level 5
Call Center Skills Level 5
BPO Level 5
Admin Assistant Level 5
Data Entry Level 4
Data Processing Level 4
Email Handling Level 4
General Office Skills Level 4
Office Admin Level 4
Customer Service
Chat Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 4
Order Processing Level 3
Writing & Content
English Punctuation Level 4
English Proofreading Level 4
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