I worked as Case Manager (virtual assistant) handling a lot of emails, doing phone calls, discussing the procedure and reminding the clients of the things needed to be done and assisting the client from his travel itinerary. I also worked as a Small Medium Business Expert. I create leads, making sure that documents are complete, setting appointments, offering and explaining business solutions, doing administrative tasks, assist after sales concerns, emails, ensuring quality services and ensuring monthly quota are always met. I worked as a Customer Service Representative handling calls across USA handling debit cards and AT&T account. I was also a Financial Adviser. I set appointments with clients, educate clients on future financial planning. I am very good both in speaking and writing in English. My works were published as the head banner news in our school newspaper and magazines way back in college. I am a good writer.