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Remote Worker Profile
Team Player, Admin Assistant, BPO, Event Planning, General Office Skills, Helpdesk, Office Admin, Telephone Handling, Time Management, Video Upload
Team Player, Admin Assistant, BPO, Event Planning, General Office Skills, Helpdesk, Office Admin, Telephone Handling, Time Management, Video Upload
Name: Dilan Dias
Location: Colombo, Sri Lanka
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $2000/Month
Age: 34
Name: Dilan Dias
Available: Part Time 30 Hours/Week or Less
Desired Salary: $2000/Month
Location: Colombo, Sri Lanka
Gender: Male
Age: 34
About Me
Results-driven and highly motivated professional with 14+ years’ progressively responsible experience in IT technical management. Proven track record of maintaining, analyzing, troubleshooting, and highly skilled in overseeing the development, implementation and administration of IT policies and hands-on experience in ITIL, incident management and problem management. Able to cope extremely well under pressure, prioritizing workloads and demonstrating problem-solving skills, even when put ‘on the spot’. Excellent communication skills, both written and verbal, able to interact well at all levels.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Technical Support and Customer Support
Company Name:
Pearson PLC, USA
Work Experience:
4 Years Or More
2
Work Description:
Technical Support and Customer Support
Company Name:
eBuilder AB Sweden
Work Experience:
4 Years Or More
3
Work Description:
Technical Support and Customer Support
Company Name:
Quantrax Corporation, USA
Work Experience:
2 Years
My Skills
Administrative Support
Video Upload Level 5
Time Management Level 5
Telephone Handling Level 5
Office Admin Level 5
Helpdesk Level 5
General Office Skills Level 5
Event Planning Level 5
BPO Level 5
Admin Assistant Level 5
General Computer Skills
Team Player Level 5
Problem Solving Level 4
Microsoft Word Level 4
Microsoft Outlook Level 4
Attention to Detail Level 4
Internet Browsing Level 4
Google Docs Level 3
Customer Service
Customer Support Level 4
Email Support Level 4
Technical Support Level 4
Chat Support Level 4
Phone Support Level 3
Programming & IT
Apache Tomcat Level 4
Linux Level 4
Windows Level 4
Software Development
Troubleshooting Level 4
Scripts & Utilities Level 3
Testing/QA Level 3
Web Host & Server Management
Apache Level 4
AWS DevOps Level 4
Business Services
Project Management Level 3
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