My organized nature and personable attitude make me a great candidate. I take ownership of task quickly, I am a creative problem solver, I can multitask, and can manage stress easily. Additionally, I have experience in: - Assisting customers through phone, chat, email in relation to their orders. Also acts as nutrition consultant - Assisting customers through chat and ticket (email) regarding their payments, withdrawals, deposits, reversals, refunds, chargebacks, fraud, logins, and account related issues. - Assisting customers through the phone in relation to their network and Internet issues. - Checking all failed deposits if it is fraudulent or not. Once found fraudulent, escalate the case to the anti-fraud team to immediately neutralize it. - Checking every posted project if there are fraudulent, spam, and phishing projects. Immediately delete the project and account once found guilty. - Minor Dispute Resolution task. Consist of explaining to the user the results of the arbitration. - Minor ID and KYC verification. - Data Entry task. I have 5 years of experience in the customer support position and 2 years as technical support. As of now, I have 7 years of experience in customer support and customer service position.