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Remote Worker Profile
Fast Pace Working, Flexible Schedule, Microsoft Powerpoint, Team Player, BPO, Call Center Skills, Customer Support, Telephone Handling, Time Management, Order Processing
Fast Pace Working, Flexible Schedule, Microsoft Powerpoint, Team Player, BPO, Call Center Skills, Customer Support, Telephone Handling, Time Management, Order Processing
Name: Crisanta Celestino
Location: Baguio City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $600/Month
Age: 31
Name: Crisanta Celestino
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Baguio City, Philippines
Gender: Female
Age: 31
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About Me
1. As a customer service representative, I led my colleagues to maintain and uphold a high quality service by exceeding the required metrics by the company. 2. I sent daily reports to my teammates to make sure that they are updated in their performance. 3. I also reviewed complaints and calls to make that we are calibrated with the QA requirements. 4. I made sure that all required documents and reports are completed before deadline. 5. Record and track students’ progress in their English proficiency level.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Customer Service
Company Name:
Sitel Philippines
Work Experience:
2 Years
2
Work Description:
Customer Support and Executive Assistant
Company Name:
Teleperformance - AEGIS People Support
Work Experience:
4 Years Or More
3
Work Description:
Instructional Specialist
Company Name:
ABC360 Philippines
Work Experience:
Less Than 12 Months
4
Work Description:
General Virtual Assistant
Company Name:
MyOutdesk
Work Experience:
Less Than 6 Months
5
Work Description:
Online ESL Teacher
Company Name:
Acadsoc Ltd.
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
Time Management Level 5
Telephone Handling Level 5
Call Center Skills Level 5
BPO Level 5
Virtual Assistant Level 4
Calendaring Level 4
Data Entry Level 4
Craigslist Level 3
Data Processing Level 3
Email Handling Level 3
Event Planning Level 3
General Office Skills Level 3
Internet Research Level 3
Office Admin Level 3
Transcription Level 3
General Computer Skills
Fast Pace Working Level 5
Team Player Level 5
Microsoft Powerpoint Level 5
Flexible Schedule Level 5
Internet Browsing Level 4
Microsoft Excel Level 4
Microsoft Word Level 4
Google Docs Level 3
Problem Solving Level 3
Typing Speed Level 3
Customer Service
Order Processing Level 5
Customer Support Level 5
Technical Support Level 4
Chat Support Level 4
Phone Support Level 4
Email Support Level 4
Writing & Content
Research Level 4
English Proofreading Level 3
Editing Level 3
Blogging Level 3
Academic Writing Level 3
Article Rewriting Level 3
Article Writing Level 3
Blog Level 3
Sales & Marketing
Facebook Marketing Level 4
Sales Level 4
Social Media Marketing Level 4
Telemarketing Level 4
Sales & Lead Generation Level 3
Web Development
Wordpress Level 3
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