Back
Remote Worker Profile
Attention to Detail, Fast Pace Working, Flexible Schedule, Problem Solving, Team Player, Call Center Skills, Time Management, Email Support, Phone Support, Chat Support
Attention to Detail, Fast Pace Working, Flexible Schedule, Problem Solving, Team Player, Call Center Skills, Time Management, Email Support, Phone Support, Chat Support
Name: Tina Zaneva
Location: Sofia, Bulgaria
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $1500/Month
Age: 30
Name: Tina Zaneva
Available: Full Time 40 Hours/Week or More
Desired Salary: $1500/Month
Location: Sofia, Bulgaria
Gender: Female
Age: 30
About Me
My name is Tina and I'm 29. I have experience in call center capacity planning; communicating with company clients; agent, client and campaign analysis; schedule creation and approval; establishing KPIs and targets; assisting with team members' evaluation process including creating feedback forms; creating an environment oriented to trust, open communication, creative thinking, and cohesive team effort, Providing coaching when required and presenting the team with a vision of the project objectives; help with resolving dysfunctional behavior; assuring that the team members have the necessary education and training to effectively participate on the team; designing targets and standards, the development process, techniques and tools to support task performance; assuring that the team addresses all relevant issues within the specifications and various standards within the established time frame; providing status reporting of team activities against the program plan or schedule;
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Customer Service Manager
Company Name:
Freelance
Work Experience:
Less Than 12 Months
2
Work Description:
Critical Incident Manager
Company Name:
HPE
Work Experience:
Less Than 6 Months
3
Work Description:
Project Team Lead
Company Name:
Ticketbis
Work Experience:
Less Than 6 Months
My Skills
General Computer Skills
Attention to Detail Level 5
Team Player Level 5
Problem Solving Level 5
Flexible Schedule Level 5
Fast Pace Working Level 5
Typing Speed Level 4
Microsoft Word Level 4
Microsoft Powerpoint Level 4
Microsoft Outlook Level 4
Microsoft Excel Level 4
Internet Browsing Level 4
Administrative Support
Time Management Level 5
Call Center Skills Level 5
Data Entry Level 4
Email Handling Level 4
Calendaring Level 4
BPO Level 4
Admin Assistant Level 3
Customer Service
Chat Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 4
Order Processing Level 4
Technical Support Level 3
Business Services
Project Management Level 4
Recruiting Level 3
Would you like to see more profiles? Join Outsourcely
Founded in 2014
400,000+
Remote Workers
180+
Countries
50,000+
Startups
450K+
Monthly Messages
Find great talent. Hire directly. Pay zero commission fees.