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Remote Worker Profile
BPO, Call Center Skills, Customer Support, Telephone Handling, Typing, Phone Support, Technical Support, Data Entry, Email Handling, Telemarketing
BPO, Call Center Skills, Customer Support, Telephone Handling, Typing, Phone Support, Technical Support, Data Entry, Email Handling, Telemarketing
Name: Jennifer Ecija
Location: Cebu City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $550/Month
Age: 30
Name: Jennifer Ecija
Available: Full Time 40 Hours/Week or More
Desired Salary: $550/Month
Location: Cebu City, Philippines
Gender: Female
Age: 30
About Me
Hello! My name is Jennifer, I am currently working as a Customer Service Representative. I am an offline agent that caters customers number transfer request. As an offline agent, my job is to make sure customer's request is completed. In the event there are missing information on the request, I need to contact the customer or even their Old Service Provider (Verizon, T- Mobile, AT&T etc.). Before that I served as Supervisor's Assistant. My job was to assist fellow offline agents, take Sup Calls and to consolidate reports assigned to offline agents. I have been in the company for almost 10 years. I can assure you I can provide quality service and customer satisfaction. I know MS Excel and Power Point. I am looking forward to work with you.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
BPO Agent that caters customers from U.S
Company Name:
Qualfon Philippines Inc.
Work Experience:
4 Years Or More
2
Work Description:
BPO Agent that caters customers from U.S
Company Name:
Qualfon Philippines Inc.
Work Experience:
4 Years Or More
My Skills
Administrative Support
BPO Level 5
Call Center Skills Level 5
Telephone Handling Level 5
Typing Level 5
Email Handling Level 4
Data Entry Level 4
Internet Research Level 3
Data Processing Level 3
Customer Service
Customer Support Level 5
Phone Support Level 5
Technical Support Level 5
Chat Support Level 4
Order Processing Level 3
Email Support Level 3
Sales & Marketing
Telemarketing Level 4
StrongMail Level 3
Social Networking Level 3
Sales & Lead Generation Level 3
Sales Level 3
Data Analytics Level 3
Surveys Level 3
General Computer Skills
Microsoft Word Level 3
Internet Browsing Level 3
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