Hello! My name is Jennifer, I am currently working as a Customer Service Representative. I am an offline agent that caters customers number transfer request. As an offline agent, my job is to make sure customer's request is completed. In the event there are missing information on the request, I need to contact the customer or even their Old Service Provider (Verizon, T- Mobile, AT&T etc.). Before that I served as Supervisor's Assistant. My job was to assist fellow offline agents, take Sup Calls and to consolidate reports assigned to offline agents. I have been in the company for almost 10 years. I can assure you I can provide quality service and customer satisfaction. I know MS Excel and Power Point. I am looking forward to work with you.