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Remote Worker Profile
BPO, Call Center Skills, Internet Research, Filipino, Attention to Detail, Rapid Skill Learning, Flexible Schedule, Internet Browsing, Problem Solving, Team Player
BPO, Call Center Skills, Internet Research, Filipino, Attention to Detail, Rapid Skill Learning, Flexible Schedule, Internet Browsing, Problem Solving, Team Player
Name: James Owen Balatibat
Location: Manila, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $600/Month
Age: 41
Name: James Owen Balatibat
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Manila, Philippines
Gender: Male
Age: 41
About Me
I have extensive experience with general office work, answering phones, replying to emails, coordination with field personnel, IT help desk, and conducting recruitment interviews. Over the course of almost five years, I was the data and reporting specialist for two separate companies. That position involved heavy use of MS Excel and SQL for data entry, mining, and analysis, as well as leads management. I also supervised a team of up to ten data and reporting analysts. I have also led the development of several web-based data entry tools based on company requirements. As a call center veteran, I also have experience both as a front-line agent and a coach. I have also conducted various training sessions for both the operations and support staff in the use of MS Excel and various in-house data tools that I and my team had developed. I pride myself on being a quick study, and I always look forward to the prospect of learning something new, viewing it as a test of my abilities.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
MIS Team Supervisor
Company Name:
Curo Teknika
Work Experience:
1 Year
2
Work Description:
Phone Support Specialist
Company Name:
Transcom Asia
Work Experience:
1 Year
3
Work Description:
MIS Data Reporting Lead
Company Name:
Logicall Inc
Work Experience:
4 Years Or More
4
Work Description:
Business Development Lead
Company Name:
Business Beanstalk
Work Experience:
Less Than 6 Months
5
Work Description:
General Office Work / Virtual Assistant
Company Name:
Cadence Data Systems
Work Experience:
2 Years
6
Work Description:
Phone Support Specialist
Company Name:
Teletech Philippines
Work Experience:
Less Than 12 Months
7
Work Description:
Phone Support Specialist
Company Name:
Client Logic
Work Experience:
Less Than 12 Months
8
Work Description:
Computer Technical Support and Sales
Company Name:
Brochiere Computers
Work Experience:
4 Years Or More
My Skills
Administrative Support
BPO Level 5
Call Center Skills Level 5
Internet Research Level 5
Desktop Support Level 4
Email Handling Level 4
Helpdesk Level 4
Telephone Handling Level 4
Data Entry Level 3
Data Processing Level 3
General Office Skills Level 3
Video Upload Level 3
Content Moderation Level 3
General Computer Skills
Attention to Detail Level 4
Rapid Skill Learning Level 4
Flexible Schedule Level 4
Internet Browsing Level 4
Problem Solving Level 4
Team Player Level 4
Fast Pace Working Level 3
Microsoft Excel Level 3
Typing Speed Level 3
Writing & Content
English Punctuation Level 4
Research Level 3
Report Writing Level 3
Articles Level 3
English Proofreading Level 3
Forum Posting Level 3
Proofreading Level 3
Customer Service
Phone Support Level 4
Technical Support Level 4
Customer Support Level 4
Email Support Level 3
Order Processing Level 3
Chat Support Level 3
Sales & Marketing
Classifieds Posting Level 3
Lead Generation Level 3
Translation & Languages
Filipino Level 5
Programming & IT
Data Cleansing Level 3
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