I was a live chat and email support specialist in one of the largest online printing industry in the USA, Digital Room Incorporated. Under the umbrella of DRI are the leading online printing company namely, UPrinting.com, Nextdayflyers.com, Printplace.com, and 48 Hour Print. com to name the few. .I worked with this company for 3 fruitful years. Before Digital Room Inc., I worked with Security Bank Corporation, a leading local bank. I have enjoyed 10 happy and fulfilling years with this company. I am a goal oriented person. I am a firm believer of efficiency; that is finishing work on time with the least of error as possible. My time is flexible. A happy and positive person. My number 1 motivation is my family. I am expert in multitasking and can manage multiple chat windows and customers at the same time. I can help you improve customer relationship, increase sales and gain positive customer feedback.