Has worked in the tourism industry for over 12 years, specializing in customer care and service.  Skillfully communicating with a wide range of people across different mediums (social media, in person, on the telephone and in writing) and across different territories. Always appreciating other people's priorities and pressures, keeping track of fast-paced markets and knowledgeable about her clients and their needs. As a creative writer and editor she enjoys doing the research and pays attention to detail. Eager to entertain fresh ideas and new experiences. With a global mindset she is a lateral thinker that handles situations and resolves issues with a kind smile.She is always striving to create the ideal vacation experience for each guest and will challenge any obstacles with positive energy and genuine care.