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Remote Worker Profile
BPO, Call Center Skills, Customer Support, Email Handling, General Office Skills, Office Admin, Telephone Handling, Time Management, Email Support, Phone Support
BPO, Call Center Skills, Customer Support, Email Handling, General Office Skills, Office Admin, Telephone Handling, Time Management, Email Support, Phone Support
Name: Hilda Pancho
Location: Cebu City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $500/Month
Age: 39
Name: Hilda Pancho
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Cebu City, Philippines
Gender: Female
Age: 39
About Me
I do have patience and perseverance towards work. On my previous job with eBay, Australian account for more than 5 years, I was with an investigation team who dealt with the site‘s fraudulent activities, I also handled buyers and sellers concern. I took calls and replied to at least 42 emails per day and those were personalized emails. I've worked in a fast phase environment like contact centers for almost 10 years with different accounts such as sales, technical and e-Commerce. Prior to these, I also had accounting and other office/admin related jobs as I graduated a degree of Bachelor of Science in Commerce major in Management Accounting at the University of San Jose Recoletos here in Cebu City Philippines. I also experienced working as an online English teacher and a financial advisor of an insurance/investment company.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Customer Service Associate
Company Name:
Eperformax Contact Center
Work Experience:
4 Years Or More
2
Work Description:
Teaching English online for Chinese people
Company Name:
Acadsoc Online English Tutor Club
Work Experience:
Less Than 6 Months
3
Work Description:
Technical Support Representative
Company Name:
Convergys
Work Experience:
Less Than 6 Months
4
Work Description:
Technical Support Representative
Company Name:
Sykes Asia
Work Experience:
1 Year
5
Work Description:
Outbound Call Center Agent
Company Name:
Bigfoot Global Solutions
Work Experience:
1 Year
6
Work Description:
Accounting/Admin Staff
Company Name:
Gaisano Group of Companies
Work Experience:
3 Years
7
Work Description:
Accounting/Admin Staff
Company Name:
Elite Machines Inc.
Work Experience:
Less Than 6 Months
My Skills
Administrative Support
BPO Level 5
Time Management Level 5
Telephone Handling Level 5
Office Admin Level 5
General Office Skills Level 5
Email Handling Level 5
Call Center Skills Level 5
Virtual Assistant Level 4
Typing Level 4
Travel Planning Level 4
Internet Research Level 4
Helpdesk Level 4
Desktop Support Level 4
Admin Assistant Level 4
Data Processing Level 3
Data Entry Level 3
APAC Level 3
Event Planning Level 3
Customer Service
Phone Support Level 5
Email Support Level 5
Customer Support Level 5
Chat Support Level 4
Technical Support Level 4
Order Processing Level 4
Writing & Content
Article Writing Level 3
Article Rewriting Level 3
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