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Remote Worker Profile
Internet Browsing, Microsoft Outlook, Translation, Call Center Skills, Customer Support, Transcription, Email Support, Phone Support, Arabic, Chat Support
Internet Browsing, Microsoft Outlook, Translation, Call Center Skills, Customer Support, Transcription, Email Support, Phone Support, Arabic, Chat Support
Name: Moataz Elsawy
Location: Cairo, Egypt
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $1500/Month
Age: 39
Name: Moataz Elsawy
Available: Part Time 30 Hours/Week or Less
Desired Salary: $1500/Month
Location: Cairo, Egypt
Gender: Male
Age: 39
About Me
I have consolidated 14 successful years within customer services, research and translation. I relish its many challenges which I am confident it would enable me to utilize my progressive experience and knowledge. Presently I am Customer Service Manager at Telemedia Misr where I oversee management of the call center operations. Over a ten year period, I successfully recruited, mentored and led many employees. During my time in this post, I have instituted operational processes that optimized the company’s revenues and reinforced satisfaction of both external and internal customers. The extent of my knowledge is significant and covers a broad range of administrative and technical skills in several key areas including database applications, automated phone systems, and fulfillment tracking
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Research, Transcription, Focus Groups, Reporting
Company Name:
Nielsen
Work Experience:
2 Years
2
Work Description:
Customer Operations Management
Company Name:
Veolia Water
Work Experience:
3 Years
My Skills
Administrative Support
Transcription Level 5
Call Center Skills Level 5
General Office Skills Level 4
Helpdesk Level 4
Internet Research Level 4
Office Admin Level 4
Typing Level 4
Data Entry Level 4
Writing & Content
Translation Level 5
Word Processing Level 4
Report Writing Level 4
Online Writing Level 4
English Proofreading Level 4
Research Level 3
General Computer Skills
Internet Browsing Level 5
Microsoft Outlook Level 5
Typing Speed Level 4
Microsoft Word Level 4
Fast Pace Working Level 4
Customer Service
Chat Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 5
Translation & Languages
Arabic Level 5
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