For the past five years, my roles have been based on providing excellent customer service with a strong focus in marketing, educating customers, and being a go-to for problem solving. My experience includes: Developing relationships for HR managers at one of the nation’s largest recruiting companies Managing all marketing, including online, social media, and email marketing for several growing small businesses Educating and assisting clients across a broad spectrum of industries, from tutoring writing with ESL students, to technical support, to cigars A few of the strengths I can bring would be my passion for improving processes based on measurable factors, like ROI, time management, and customer satisfaction. I also have a considerable skill set in communication; I have particular strength in written communication, developed through earning a Bachelor’s of Arts in English Literature and minoring in Creative Writing.