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Attention to Detail, Fast Pace Working, Rapid Skill Learning, Problem Solving, Team Player, Customer Support, Email Handling, Email Support, Phone Support, Technical Support
Attention to Detail, Fast Pace Working, Rapid Skill Learning, Problem Solving, Team Player, Customer Support, Email Handling, Email Support, Phone Support, Technical Support
Name: Mihai Popescu
Location: Bucharest, Romania
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $3000/Month
Age: 32
Name: Mihai Popescu
Available: Full Time 40 Hours/Week or More
Desired Salary: $3000/Month
Location: Bucharest, Romania
Gender: Male
Age: 32
About Me
My trade is customer service professional. I have accomplished extensive experience. I can confidently advise on how issues arise, easily address personality or egoistic issues out of the technical facts and I try to bring satisfaction to all our valuable clients. My strength is the presence. My current motto is: accept, forgive, create. I have a career built on people interaction, mostly in IT organizations. I have started with face to face sales, then supporting various IT business, providing long lasting satisfaction in service relations to our customers over the phone or remote. Bringing value to our sensitive paying clients, remains my target, for continuous delivering of professional services. Being part of a rewarding and supportive team, within a fast-growing and independent company is my ideal working setup at the moment. My wish is to bring value into your group.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Level 2 Technical Support Specialist
Verified
Company Name:
GFI Software
Work Experience:
Less Than 12 Months
2
Work Description:
Network operation coordinator
Company Name:
AT&T
Work Experience:
Less Than 6 Months
3
Work Description:
E-Commerce platform administrator
Company Name:
Pixmania
Work Experience:
2 Years
4
Work Description:
Customer Support Specialist & Incident Coordinator
Company Name:
IBM
Work Experience:
3 Years
My Skills
General Computer Skills
Attention to Detail Level 5
Team Player Level 5
Problem Solving Level 5
Rapid Skill Learning Level 5
Fast Pace Working Level 5
Typing Speed Level 4
Microsoft Word Level 4
Microsoft Powerpoint Level 4
Microsoft Outlook Level 4
Microsoft Excel Level 4
Customer Service
Technical Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 5
Administrative Support
Email Handling Level 5
Helpdesk Level 4
Call Center Skills Level 4
Data Entry Level 3
Sales & Marketing
Sales Level 4
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