I am an individual who is easy to train and can both work with group or with minimal supervision. I have 7 years of Customer Service experience handling phone, email and live chat for US, Canadian and British customers. Pioneered 6 accounts with clients choosing me to be one of the front-liner. My experience has given me the opportunity to grow and learn new skills and knowledge. I’m also: • Knowledgeable in Microsoft Office (MS Word, PowerPoint, Excel and Outlook). • Familiar with Google Docs. • Have used RnT, Netsuite, Incontact, Netbanx, Quantum View, Omnitrans, Paypal and Braintree. • Trained with data entry, logistics, risk, refund and returns in line with the e-commerce business. • Knowledgeable with various courier. Although this is my first time to join the freelance world, I am eager to learn and excited to be working with you.