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Attention to Detail, Flexible Schedule, Internet Browsing, Team Player, Customer Support, Data Entry, Email Support, Phone Support, Technical Support, Chat Support
Attention to Detail, Flexible Schedule, Internet Browsing, Team Player, Customer Support, Data Entry, Email Support, Phone Support, Technical Support, Chat Support
Name: Mark Jayson Amo
Location: Caloocan City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1000/Month
Age: 29
Name: Mark Jayson Amo
Available: Full Time 40 Hours/Week or More
Desired Salary: $1000/Month
Location: Caloocan City, Philippines
Gender: Male
Age: 29
About Me
My name is Mark Jayson Amo, 29 years old, and a Marketing graduate. I also have gained 24 units from the Master's program. I've been with the BPO industry for more than 7 years, specializing the art of providing excellent Customer Service. I have handled Technical Support, Customer Service, Billing, Sales and Retention accounts for US and Canada campaigns. I can professionally communicate to customers, clients and employers thru phone call, email, chat or video call. I've been recognized for several awards being one of the top agents for the accounts that I've handled, and recently was certified as a Benefits Administrator. I am good in troubleshooting both computer software and hardware and good with research in finding solutions to problems.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Business Analyst
Company Name:
Eclaro Business Solutions
Work Experience:
Less Than 12 Months
2
Work Description:
Customer Sales Representative
Company Name:
AFNI Phils.
Work Experience:
1 Year
3
Work Description:
Integrated Care Specialist
Company Name:
Convergys Phils
Work Experience:
1 Year
4
Work Description:
Technical Support Representative
Company Name:
Teletech Customer Management
Work Experience:
4 Years Or More
5
Work Description:
Marketing cum Admin Assistant
Company Name:
PMAX Phils
Work Experience:
1 Year
My Skills
General Computer Skills
Attention to Detail Level 5
Team Player Level 5
Internet Browsing Level 5
Flexible Schedule Level 5
Fast Pace Working Level 4
Rapid Skill Learning Level 4
Google Docs Level 4
Microsoft Outlook Level 4
Microsoft Word Level 4
Problem Solving Level 4
Microsoft Excel Level 3
Microsoft Powerpoint Level 3
Typing Speed Level 3
Administrative Support
Data Entry Level 5
Helpdesk Level 4
Internet Research Level 4
Office Admin Level 4
Telephone Handling Level 4
Video Upload Level 4
Desktop Support Level 4
Call Center Skills Level 4
BPO Level 4
Admin Assistant Level 3
Email Handling Level 3
Customer Service
Chat Support Level 5
Technical Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 5
Order Processing Level 4
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