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Remote Worker Profile
Admin Assistant, Customer Support, Data Entry, Email Handling, General Office Skills, Office Admin, Typing, Email Support, Sourcing, Chat Support
Admin Assistant, Customer Support, Data Entry, Email Handling, General Office Skills, Office Admin, Typing, Email Support, Sourcing, Chat Support
Name: Salvin Japitana
Location: Cebu, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $500/Month
Age: 31
Name: Salvin Japitana
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Cebu, Philippines
Gender: Female
Age: 31
About Me
I am a professional, reliable, hardworking individual who delivers high-quality service to customers in a call center setting over 4 years. I am proficient in communicating through English via email, chat, and phone. My recent experience was when I supported mobile billing inquiries as a Team Leader who managed 15 consultants for a stable company where I answered supervisory calls, emails, and chats to ensure the best customer experience. I was once part of Global Workforce Management Team where I assisted client inquiries real-time specifically in managing and forecasting calls received and abandoned. This also honed my MS EXCEL skills since we are using it on a daily basis. With the ample exposure I've had over the past years, I am able to meet deadlines and I don't leave backlogs as I have excellent time management skills that I learned over time. I look forward to working with you in providing the best customer resolution and any help you may need that requires immediate attention.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Team Leader, Customer Service Representative
Company Name:
Teletech Holdings Incorporated
Work Experience:
3 Years
2
Work Description:
Medical/Surgical Nurse
Company Name:
Butuan Doctor's Hospital
Work Experience:
1 Year
My Skills
Administrative Support
Admin Assistant Level 5
Sourcing Level 5
Typing Level 5
Office Admin Level 5
General Office Skills Level 5
Email Handling Level 5
Data Entry Level 5
Call Center Skills Level 4
Transcription Level 4
Virtual Assistant Level 4
Customer Service
Chat Support Level 5
Email Support Level 5
Customer Support Level 5
General Computer Skills
Microsoft Excel Level 4
Microsoft Outlook Level 4
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