Remote Worker Profile
Flexible Schedule, Team Player, BPO, Call Center Skills, Customer Support, Email Handling, Email Support, Phone Support, Technical Support, Chat Support
Name: Frendi Mateo
Location: Imus City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $500/Month
Age: 39
Name: Frendi Mateo
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Imus City, Philippines
Gender: Male
Age: 39
About Me
I've been working for the Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) since 2006. I've been part of campaigns that catered to North American and other English speaking customers in the field of telecommunications, accounting and antivirus software, sales, consumer technical support, corporate technical helpdesk and most recently as escalation email support for an e-commerce company. I am adept at providing either non-voice or voice support.
Work Environment
- Work Place: Home
- Work Station: Desktop
- Internet Speed: 5-6 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: College Level
Previous Work Experience
1
Work Description:
Escalation Email Handling
Company Name:
TaskUs Inc.
Work Experience:
Less Than 12 Months
2
Work Description:
Technical Helpdesk Analyst
Company Name:
Xerox Philippines
Work Experience:
3 Years
3
Work Description:
Technical Support
Company Name:
Dell Philippines
Work Experience:
3 Years
My Skills
General Computer Skills
Team Player
Flexible Schedule
Microsoft Excel
Typing Speed
Problem Solving
Microsoft Word
Internet Browsing
Google Docs
Rapid Skill Learning
Attention to Detail
Microsoft Outlook
Microsoft Powerpoint
Administrative Support
BPO
Call Center Skills
Email Handling
Helpdesk
Data Entry
Virtual Assistant
Drop Shipping
Customer Service
Customer Support
Email Support
Phone Support
Technical Support
Chat Support
Order Processing
Programming & IT
eCommerce Programming
Google Earth
Google Maps
Shopify
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- Web Design
- Sales
- Data Entry
- Facebook Marketing
- Photoshop
- Admin Assistant
- Internet Research
- Customer Support
- Blogging
- Article Writing
- Phone Support
- Copywriting
- Email Support
- Technical Support
- App Development
- Order Processing
- Video Editing
- iOS
- Database
- Android
- Mobile Programming
- Project Management
- Accounting
- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
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