I have a strong background in Customer Service for Inbound and Outbound for Marketing and Sales. I had seven years of BPO industry experience, I started working in various BPO company in the Philippines since 2008 where I handled Customer Service and Sales. I worked with T-Mobile USA for 3 years where I specialized in handling customer complaints, billing issues, technical issues and inbound product selling and upselling. Working with T-Mobile became my foundation in providing great customer service and the experience to be excellent and professional. I’ve also work with Time Warner Cable for almost 2 years where I had most my experience in Inbound and Outbound Sales for TV, Internet and Phone Service. I’m also multi – skill for voice/chat support. I did sales with 1-800 FLOWERS, FLORIST TO DELIVER, a sales rep for catalog accounts and UV accounts, Amazon.com USA/ Amazon.co UK customer service, tracking of packages or parcel, data entry and online sales. I had also worked with USPS.