Back
Remote Worker Profile
BPO, Call Center Skills, Customer Support, Data Entry, Telephone Handling, Email Support, Order Processing, Phone Support, Chat Support, Data Processing
BPO, Call Center Skills, Customer Support, Data Entry, Telephone Handling, Email Support, Order Processing, Phone Support, Chat Support, Data Processing
Name: Miguel Jayson Fontanilla Iii
Location: Angeles City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $600/Month
Age: 35
Name: Miguel Jayson Fontanilla Iii
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Angeles City, Philippines
Gender: Male
Age: 35
About Me
I have a strong background in Customer Service for Inbound and Outbound for Marketing and Sales. I had seven years of BPO industry experience, I started working in various BPO company in the Philippines since 2008 where I handled Customer Service and Sales. I worked with T-Mobile USA for 3 years where I specialized in handling customer complaints, billing issues, technical issues and inbound product selling and upselling. Working with T-Mobile became my foundation in providing great customer service and the experience to be excellent and professional. I’ve also work with Time Warner Cable for almost 2 years where I had most my experience in Inbound and Outbound Sales for TV, Internet and Phone Service. I’m also multi – skill for voice/chat support. I did sales with 1-800 FLOWERS, FLORIST TO DELIVER, a sales rep for catalog accounts and UV accounts, Amazon.com USA/ Amazon.co UK customer service, tracking of packages or parcel, data entry and online sales. I had also worked with USPS.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Credit Repair Specialist / Inside Sales Agent
Company Name:
Idialu.ph
Work Experience:
1 Year
2
Work Description:
Customer Service / Inbound and Outbound Sales
Company Name:
Startek Philippines Call Center
Work Experience:
1 Year
3
Work Description:
Customer Service / Data Entry / Sales
Company Name:
Sutherland Global Services Philippines Call Center
Work Experience:
2 Years
4
Work Description:
Customer Service / Sales / Billing / Tech
Company Name:
NCO / EGS Philippines Call Center
Work Experience:
3 Years
5
Work Description:
Customer Service / Sales
Company Name:
Cyber City Teleservices Philippines Call Center
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
BPO Level 5
Telephone Handling Level 5
Data Entry Level 5
Call Center Skills Level 5
Fulfillment Orders Level 4
Virtual Assistant Level 4
Data Processing Level 4
Email Handling Level 3
Internet Research Level 3
Time Management Level 3
Typing Level 3
Drop Shipping Level 3
Customer Service
Chat Support Level 5
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Technical Support Level 3
Would you like to see more profiles? Join Outsourcely
Founded in 2019
400,000+
Remote Workers
180+
Countries
50,000+
Startups
450K+
Monthly Messages
Find great talent. Hire directly. Pay zero commission fees.