I'm a highly capable professional with over 6 years of customer service experience. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. My experience in the service industry has taught me how to meet and exceed customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. I received multiple recognition from my previous employer showing that I am really passionate about everything I do. It would be a pleasure to interview with you and I look forward to hearing from you soon.