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Remote Worker Profile
Android, Mobile App Testing, Customer Support, Order Processing, Email Support, Phone Support, Technical Support, Chat Support
Android, Mobile App Testing, Customer Support, Order Processing, Email Support, Phone Support, Technical Support, Chat Support
Name: Kurt Alder Leonardo
Location: Caloocan City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $600/Month
Age: 29
Name: Kurt Alder Leonardo
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Caloocan City, Philippines
Gender: Male
Age: 29
About Me
I am previously employed at Alorica PH. Inc. as a Technical Support Representative with Pitney Bowes USA and been promoted as tier-2 level TSR during the 3rd month of my employment. I was trained to support client issues regarding internet connection, internet devices and basic issues of Pitney Bowes mailing and stamp machine. I also worked with Sitel Philippines as a Customer Service Representative for their Retail account which is a US account. I was trained to assist client inquiry regarding their order status, also we are the one processing their orders thru phone if ever there's a problem using their online account.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Technical Support Representative Level 2
Company Name:
Alorica Philippines Inc.
Work Experience:
Less Than 12 Months
2
Work Description:
Customer Service Representative
Company Name:
Sitel Philippines
Work Experience:
Less Than 12 Months
My Skills
Customer Service
Customer Support Level 5
Order Processing Level 5
Email Support Level 4
Phone Support Level 4
Technical Support Level 4
Chat Support Level 3
Mobile Applications
Android Level 5
Mobile App Testing Level 5
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