I am previously employed at Alorica PH. Inc. as a Technical Support Representative with Pitney Bowes USA and been promoted as tier-2 level TSR during the 3rd month of my employment. I was trained to support client issues regarding internet connection, internet devices and basic issues of Pitney Bowes mailing and stamp machine. I also worked with Sitel Philippines as a Customer Service Representative for their Retail account which is a US account. I was trained to assist client inquiry regarding their order status, also we are the one processing their orders thru phone if ever there's a problem using their online account.