Remote Worker Profile
Internet Browsing, Customer Support, Technical Support, Spanish, HTML, Rapid Skill Learning, Microsoft Powerpoint, Microsoft Word, Problem Solving, Team Player
Name: Jose Leon
Location: Santa Ana, El Salvador
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $400/Month
Age: 41
Name: Jose Leon
Available: Part Time 30 Hours/Week or Less
Desired Salary: $400/Month
Location: Santa Ana, El Salvador
Gender: Male
Age: 41
About Me
Dell Computers:
- Providing customer service/tech support/sales consultation via email, phone, remote support and chat.
- First setup assistance for computers and accessories.
- Troubleshooting issues related to hardware (computer and accessories), software (infection, OS and drivers installation, various programs).
- Making outbound calls in order to assist clients with new products or escalated issues.
At&t internet service:
- Providing customer service/tech support via phone and email.
- Troubleshooting internet issues: slow connectivity, infections, modem drivers installation, etc.
- Using remote connection for various issues, such as new installations.
MortgageCEO.com (acquired by Elliemae.com)
- Implementation for new client accounts.
- Providing tech support to end users about CRM online software via email, phone and ticket system.
- Creating How to guides about CRM features.
- Performing outbound calls to clients with usage problems.
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 5-6 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: College Level
Previous Work Experience
1
Work Description:
Implementation Specialist for new clients
Company Name:
MortgageCEO/Elliemae
Work Experience:
4 Years Or More
2
Work Description:
Sales Representative
Company Name:
Volaris
Work Experience:
Less Than 12 Months
3
Work Description:
Technical Support Representative
Company Name:
Dell Computers
Work Experience:
4 Years Or More
4
Work Description:
Technical Support
Company Name:
At&t
Work Experience:
Less Than 12 Months
My Skills
General Computer Skills
Internet Browsing
Team Player
Problem Solving
Microsoft Word
Microsoft Powerpoint
Rapid Skill Learning
Typing Speed
Microsoft Excel
Google Docs
Attention to Detail
Customer Service
Customer Support
Technical Support
Chat Support
Phone Support
Email Support
Order Processing
Administrative Support
Internet Research
Call Center Skills
Telephone Handling
Helpdesk
Data Entry
Admin Assistant
Sales & Marketing
Telemarketing
CRM
Sales
Google AdWords
Email Marketing
Web Development
HTML
CSS
Translation & Languages
Spanish
Design & Multimedia
Adobe Acrobat
Software Development
Desktop Applications
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- Sales
- Data Entry
- Facebook Marketing
- Photoshop
- Admin Assistant
- Internet Research
- Customer Support
- Blogging
- Article Writing
- Phone Support
- Copywriting
- Email Support
- Technical Support
- App Development
- Order Processing
- Video Editing
- iOS
- Database
- Android
- Mobile Programming
- Project Management
- Accounting
- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
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