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Attention to Detail, Rapid Skill Learning, Flexible Schedule, Internet Browsing, Team Player, BPO, Call Center Skills, Customer Support, Order Processing, Google Docs
Attention to Detail, Rapid Skill Learning, Flexible Schedule, Internet Browsing, Team Player, BPO, Call Center Skills, Customer Support, Order Processing, Google Docs
Name: Kathryn Ann Garcia
Location: Cebu, Philippines
Available: Part Time 30 Hours/Week or Less
Gender: Female
Desired Salary: $700/Month
Age: 34
Name: Kathryn Ann Garcia
Available: Part Time 30 Hours/Week or Less
Desired Salary: $700/Month
Location: Cebu, Philippines
Gender: Female
Age: 34
About Me
I have been in the BPO and IT industry for more than 7 years and I have worked with 3 companies. First was with Stream Global Services for 3 years from 2007 to 2010 as a Sales and Retention Specialist, then with NCR Cebu Development Corporation for 3 years from 2012 to 2015 as a Retail Help Desk Analyst and my recent experience is with Cognizant Solutions Philippines from 2015 until to present as a Senior Process Executive. Being in this industry motivated me and taught me to be hardworking, I have learned to be independent and a fast learner.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Inbound Sales and Retention Specialist
Company Name:
Stream Global Services
Work Experience:
3 Years
2
Work Description:
Outbound Sales Support Representative
Company Name:
Vector BPO
Work Experience:
Less Than 6 Months
3
Work Description:
Inbound and Outbound Retail Help Desk Analyst
Company Name:
NCR Cebu Development Corporation
Work Experience:
3 Years
4
Work Description:
Senior Process Executive
Company Name:
Cognizant Solutions Philippines
Work Experience:
2 Years
My Skills
General Computer Skills
Attention to Detail Level 5
Team Player Level 5
Internet Browsing Level 5
Flexible Schedule Level 5
Rapid Skill Learning Level 5
Typing Speed Level 4
Microsoft Word Level 4
Microsoft Outlook Level 4
Google Docs Level 4
Administrative Support
Call Center Skills Level 5
BPO Level 5
Typing Level 4
Telephone Handling Level 4
Helpdesk Level 4
General Office Skills Level 4
Admin Assistant Level 4
Email Handling Level 3
Customer Service
Order Processing Level 5
Customer Support Level 5
Email Support Level 3
Chat Support Level 3
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