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Remote Worker Profile
BPO, Call Center Skills, Customer Support, General Office Skills, Helpdesk, Telephone Handling, Email Support, Phone Support, Technical Support, Chat Support
BPO, Call Center Skills, Customer Support, General Office Skills, Helpdesk, Telephone Handling, Email Support, Phone Support, Technical Support, Chat Support
Name: Beatriz Gonzalezestrada
Location: Muntinlupa, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $2000/Month
Age: 35
Name: Beatriz Gonzalezestrada
Available: Full Time 40 Hours/Week or More
Desired Salary: $2000/Month
Location: Muntinlupa, Philippines
Gender: Female
Age: 35
About Me
I have more than 5 years of home-based account/team management, sales, and customer service experience. Prior to that, I was part of the corporate world working for multinational consulting firms, BPOs, and law firms. I've worked in different capacities, from opening doors & closing sales, providing after-sales service, training, and technical support, to managing and mentoring teams. I am highly driven, competitive and can work well under minimum supervision. I work well alone or with a team. I am highly adaptable and trainable.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Accounts and Customer Service Team Manager
Verified
Company Name:
HubCare
Work Experience:
4 Years Or More
2
Work Description:
Service Desk Analyst
Company Name:
DSM Manila LLC
Work Experience:
2 Years
3
Work Description:
Service Desk Analyst
Company Name:
Accenture Inc.
Work Experience:
2 Years
My Skills
Administrative Support
Call Center Skills Level 5
General Office Skills Level 5
Helpdesk Level 5
Telephone Handling Level 5
BPO Level 5
Email Handling Level 4
Desktop Support Level 4
Data Processing Level 4
Admin Assistant Level 4
Office Admin Level 3
Data Entry Level 3
Calendaring Level 3
APAC Level 3
Sales & Marketing
Sales & Lead Generation Level 4
Account Management Level 4
Social Media Management Level 3
Telemarketing Level 3
Social Networking Level 3
Social Media Marketing Level 3
Sales Level 3
Public Relations Level 3
Leads Level 3
Internet Marketing Level 3
Email Marketing Level 3
CRM Level 3
Customer Service
Customer Support Level 5
Email Support Level 5
Phone Support Level 5
Technical Support Level 5
Chat Support Level 5
Order Processing Level 3
Finance & Management
Operations Management Level 4
Management Skills Level 4
ITIL Level 3
Business Management Level 3
Programming & IT
Microsoft Level 4
Mac OSX Level 3
IT Management Level 3
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