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Remote Worker Profile
BPO, Call Center Skills, Customer Support, General Office Skills, Helpdesk, Telephone Handling, Email Support, Phone Support, Technical Support, Chat Support
BPO, Call Center Skills, Customer Support, General Office Skills, Helpdesk, Telephone Handling, Email Support, Phone Support, Technical Support, Chat Support
Name: Beatriz Gonzalezestrada
Location: Muntinlupa, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $2000/Month
Age: 35
Name: Beatriz Gonzalezestrada
Available: Full Time 40 Hours/Week or More
Desired Salary: $2000/Month
Location: Muntinlupa, Philippines
Gender: Female
Age: 35
About Me
I have more than 5 years of home-based account/team management, sales, and customer service experience. Prior to that, I was part of the corporate world working for multinational consulting firms, BPOs, and law firms. I've worked in different capacities, from opening doors & closing sales, providing after-sales service, training, and technical support, to managing and mentoring teams. I am highly driven, competitive and can work well under minimum supervision. I work well alone or with a team. I am highly adaptable and trainable.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Accounts and Customer Service Team Manager
Verified
Company Name:
HubCare
Work Experience:
4 Years Or More
2
Work Description:
Service Desk Analyst
Company Name:
DSM Manila LLC
Work Experience:
2 Years
3
Work Description:
Service Desk Analyst
Company Name:
Accenture Inc.
Work Experience:
2 Years
My Skills
Administrative Support
BPO Level 5
Telephone Handling Level 5
Helpdesk Level 5
General Office Skills Level 5
Call Center Skills Level 5
Email Handling Level 4
Desktop Support Level 4
Data Processing Level 4
Admin Assistant Level 4
APAC Level 3
Calendaring Level 3
Data Entry Level 3
Office Admin Level 3
Sales & Marketing
Sales & Lead Generation Level 4
Account Management Level 4
Leads Level 3
Public Relations Level 3
Sales Level 3
Social Media Marketing Level 3
Social Networking Level 3
Telemarketing Level 3
Internet Marketing Level 3
Email Marketing Level 3
CRM Level 3
Social Media Management Level 3
Customer Service
Chat Support Level 5
Technical Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 5
Order Processing Level 3
Finance & Management
Operations Management Level 4
Management Skills Level 4
Business Management Level 3
ITIL Level 3
Programming & IT
Microsoft Level 4
IT Management Level 3
Mac OSX Level 3
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