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Mobile App Testing, Communications, Admin Assistant, Customer Support, Data Entry, Event Planning, Telephone Handling, Email Support, Phone Support, Chat Support
Mobile App Testing, Communications, Admin Assistant, Customer Support, Data Entry, Event Planning, Telephone Handling, Email Support, Phone Support, Chat Support
Name: Vanessa Manuel
Location: Baguio City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $500/Month
Age: 26
Name: Vanessa Manuel
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Baguio City, Philippines
Gender: Female
Age: 26
About Me
Work Experience: Sitel Philippines - Fraud Analyst ( Credit card fraud Identification and customer service) 2011-2014 JP Morgan & Chase Co. - Fraud Analyst ( Credit card fraud Identification and customer service) 2014-2015 Design Source Media - Administrator and Quality Analyst (handling web developing and graphics design) 2016 Xtaffing Inc. - Case manager (Lead generation and Patient management) - November 2016 till March 2017 Skills: Can Manage and Update Social Media Accounts. Responds to calls and provides information concerning company services and products in accordance with established procedures; referred calls to appropriate personnel. Downloads Sale Personnel's Recordings for Training Purposes. Can manage several email accounts on a daily basis, ensuring excellent customer care for clients.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Fraud Analyst - handles credit cards
Company Name:
Sitel Philippines
Work Experience:
3 Years
2
Work Description:
Fraud Analyst - Credit card Fraud handling
Company Name:
JP Morgan & Chase Co.
Work Experience:
2 Years
3
Work Description:
Virtual Assistant and Administrator
Company Name:
Design Source Media
Work Experience:
Less Than 12 Months
4
Work Description:
Case Manager - Handling patients and leads
Company Name:
Xtaffing Inc.
Work Experience:
Less Than 6 Months
My Skills
Administrative Support
Telephone Handling Level 5
Event Planning Level 5
Data Entry Level 5
Admin Assistant Level 5
Daily Checks Level 4
Virtual Assistant Level 4
Typing Level 4
Travel Planning Level 4
Time Management Level 4
Office Admin Level 4
Internet Research Level 4
Call Center Skills Level 4
Email Handling Level 4
BPO Level 4
Calendaring Level 4
Sourcing Level 3
Video Upload Level 3
General Office Skills Level 3
General Computer Skills
Attention to Detail Level 4
Problem Solving Level 4
Typing Speed Level 3
Microsoft Excel Level 3
Internet Browsing Level 3
Flexible Schedule Level 3
Rapid Skill Learning Level 3
Fast Pace Working Level 3
Customer Service
Chat Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 5
Order Processing Level 3
Writing & Content
Communications Level 5
Blogging Level 4
English Punctuation Level 4
Articles Level 3
Article Rewriting Level 3
Mobile Applications
Mobile App Testing Level 5
Play Store Level 3
iPad Level 3
Android Level 3
Finance & Management
Project Planning Level 3
Human Resources Level 3
Financial Analysis Level 3
Web Development
Wordpress Level 3
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