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Attention to Detail, Fast Pace Working, Rapid Skill Learning, Internet Browsing, Customer Support, Order Processing, Spanish, Flexible Schedule, Microsoft Outlook, Microsoft Word
Attention to Detail, Fast Pace Working, Rapid Skill Learning, Internet Browsing, Customer Support, Order Processing, Spanish, Flexible Schedule, Microsoft Outlook, Microsoft Word
Name: Xilonem Najar
Location: Managua, Nicaragua
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $900/Month
Age: 33
Name: Xilonem Najar
Available: Full Time 40 Hours/Week or More
Desired Salary: $900/Month
Location: Managua, Nicaragua
Gender: Female
Age: 33
About Me
My name is Xilonem Patricia and I am from Nicaragua. I am responsible, hard working, efficient and a fast learner. I have over 8 years of experience in multiple fields of the call center industry. I worked for one of the largest BPO companies in the world and have experience as a customer service representative (general care, retention, acquisition) as well as inbound and outbound sales, mostly through phone, however, have the skills to offer my services via email as well. I worked for multiple years in Quality Assurance and have vast experience and knowledge as a quality evaluator. I was recognized as top quality representative multiple times and have supported customer service, technical support and sales. I have some management experience. I am bilingual (Spanish and English), am energetic and ready to work!
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Customer service, sales, quality assurance
Company Name:
Convergys
Work Experience:
4 Years Or More
2
Work Description:
Customer service
Company Name:
Banco de America Central
Work Experience:
2 Years
3
Work Description:
Customer service
Company Name:
Tide Manufacturing
Work Experience:
1 Year
My Skills
General Computer Skills
Attention to Detail Level 5
Internet Browsing Level 5
Rapid Skill Learning Level 5
Fast Pace Working Level 5
Typing Speed Level 4
Team Player Level 4
Microsoft Word Level 4
Microsoft Outlook Level 4
Flexible Schedule Level 4
Microsoft Powerpoint Level 3
Sales & Marketing
Social Networking Level 4
Surveys Level 4
Telemarketing Level 4
Amazon Level 4
Instagram Level 4
Sales Level 4
Account Management Level 4
Customer Service
Order Processing Level 5
Customer Support Level 5
Chat Support Level 4
Phone Support Level 4
Email Support Level 4
Translation & Languages
Spanish Level 5
Business Services
Planning Level 4
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