I have been with BPO industry for 6 years and I was exposed to all kinds of LOB (Line of Business), starting from Customer Service Representative, Tech Support, Subject Matter Expert to Workforce Analyst. I have also been with Fraud Detection Team, where I research and analyze customers data to prevent fraudulent transactions. With my Experience in BPO industry, I was able to adapt Efficient and effective communication using the English language. I am a Computer Engineer(Undergraduate), where I learn a couple of things about Computer and IT Stuff. I have a wide range of computer skills from Microsoft Office down to Programming(Basic). I can work with less supervision and I am a goal oriented person. I love to challenge myself to my limits because I found pleasure in every success I have achieved. Looking forward to being part of your success.