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Remote Worker Profile
Order Processing, BPO, Call Center Skills, Customer Support, Helpdesk, Internet Research, Office Admin, Telephone Handling, Time Management, Video Upload
Order Processing, BPO, Call Center Skills, Customer Support, Helpdesk, Internet Research, Office Admin, Telephone Handling, Time Management, Video Upload
Name: Paul Ryan Alducente
Location: Cebu City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $600/Month
Age: 27
Name: Paul Ryan Alducente
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Cebu City, Philippines
Gender: Male
Age: 27
About Me
I have been with BPO industry for 6 years and I was exposed to all kinds of LOB (Line of Business), starting from Customer Service Representative, Tech Support, Subject Matter Expert to Workforce Analyst. I have also been with Fraud Detection Team, where I research and analyze customers data to prevent fraudulent transactions. With my Experience in BPO industry, I was able to adapt Efficient and effective communication using the English language. I am a Computer Engineer(Undergraduate), where I learn a couple of things about Computer and IT Stuff. I have a wide range of computer skills from Microsoft Office down to Programming(Basic). I can work with less supervision and I am a goal oriented person. I love to challenge myself to my limits because I found pleasure in every success I have achieved. Looking forward to being part of your success.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Fraud Detection
Company Name:
Taskseveryday
Work Experience:
2 Years
2
Work Description:
Workforce Management
Company Name:
Sykes Asia Inc
Work Experience:
1 Year
3
Work Description:
Customer Service/Technical Support
Company Name:
Sykes Asia Inc
Work Experience:
3 Years
My Skills
Administrative Support
Fulfillment Orders Level 4
Virtual Assistant Level 4
Video Upload Level 4
Time Management Level 4
Telephone Handling Level 4
BPO Level 4
Call Center Skills Level 4
Helpdesk Level 4
Internet Research Level 4
Office Admin Level 4
Admin Assistant Level 3
Data Entry Level 3
Desktop Support Level 3
Typing Level 3
Customer Service
Order Processing Level 5
Chat Support Level 4
Technical Support Level 4
Phone Support Level 4
Email Support Level 4
Customer Support Level 4
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