I have worked in several types of industries from Package Delivery services such as FedEx up to Operations and Logistics Management, at all levels, from entry to administrative, all focused on optimizing the day to day procedures to efficiently reach operative goals. I have developed time management skills to reduce the economic impact on an operation and to maximize delivery times. I also have acquired people management skills in the process of hiring personnel for projects when needed and also handling large groups of employees for teamwork skills building and team goals reached. My office software skills are sharp on many office software packages and have great typing skills as well, 45 WPM to be approximate. I am currently working in a call center where I have developed phone skills and also tend to customer's needs via live chat, entering corresponding live data into the software provided in order to generate reports on the spot and improve the quality of the product offered.