Back
Remote Worker Profile
Admin Assistant, BPO, Call Center Skills, Customer Support, Data Entry, Internet Research, Telephone Handling, Typing, Order Processing, Technical Support
Admin Assistant, BPO, Call Center Skills, Customer Support, Data Entry, Internet Research, Telephone Handling, Typing, Order Processing, Technical Support
Name: Judelle Art Kelvin Advincula
Location: Hilongos, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $500/Month
Age: 24
Name: Judelle Art Kelvin Advincula
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Hilongos, Philippines
Gender: Male
Age: 24
About Me
I've been with the BPO industry for almost 2 years as a Customer Service Support, Technical Support, Telemarketer, Televerifier and a Fraud Analyst. With that said experience I did enhance my abilities and skills most especially with regards to Customer Service. My communication skills, my knowledge on how to use the tools that are used on a specific account, the idea on how I can improve my soft skills especially when talking to foreign customers, on how am I going to adopt their culture, on how to build the best relationship to customers over the phone. I really did enjoy all of those things. Most of the time being a Customer Service Support really brings out a lot of stress but I really do believe that once you love and like what you are doing then everything good will follow. I'm skilled and trained enough already with regards to this industry. I always want to mention this to wherever or whoever I may work with. I may not be the best agent but I always do perform well.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Customer Service Support/Technical Service Support
Company Name:
SPI CRM Inc.
Work Experience:
Less Than 12 Months
2
Work Description:
Fraud Analyst/ Customer Service Support
Company Name:
Convergys Business Solution
Work Experience:
Less Than 6 Months
3
Work Description:
Televerifier/ Telemarketer
Company Name:
Outsource Network Inc.
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
Admin Assistant Level 5
Typing Level 5
Telephone Handling Level 5
Internet Research Level 5
Data Entry Level 5
Call Center Skills Level 5
BPO Level 5
General Office Skills Level 4
Office Admin Level 4
Time Management Level 4
Medical Billing Level 3
Email Handling Level 3
Craigslist Level 3
General Computer Skills
Typing Speed Level 4
Team Player Level 4
Problem Solving Level 4
Attention to Detail Level 4
Fast Pace Working Level 4
Rapid Skill Learning Level 4
Microsoft Excel Level 4
Microsoft Powerpoint Level 4
Microsoft Word Level 4
Microsoft Outlook Level 3
Internet Browsing Level 3
Google Docs Level 3
Flexible Schedule Level 3
Customer Service
Technical Support Level 5
Order Processing Level 5
Customer Support Level 5
Chat Support Level 4
Email Support Level 3
Phone Support Level 3
Writing & Content
Copy Editing Level 4
Copy Typing Level 4
Mobile Applications
Play Store Level 3
Android Level 3
Would you like to see more profiles? Join Outsourcely
Founded in 2014
400,000+
Remote Workers
180+
Countries
50,000+
Startups
450K+
Monthly Messages
Find great talent. Hire directly. Pay zero commission fees.