Back
Remote Worker Profile
BPO, Call Center Skills, Customer Support, Telephone Handling, Time Management, Email Support, Phone Support, Technical Support, Chat Support, Attention to Detail
BPO, Call Center Skills, Customer Support, Telephone Handling, Time Management, Email Support, Phone Support, Technical Support, Chat Support, Attention to Detail
Name: Vinay Bopangi
Location: Hyderabad, India
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1920/Month
Age: 33
Name: Vinay Bopangi
Available: Full Time 40 Hours/Week or More
Desired Salary: $1920/Month
Location: Hyderabad, India
Gender: Male
Age: 33
About Me
I got my first job as a customer service executive for Dish Network and then as a technical support associate with Dell computers. I learned the art of patience, which I believe is the most important attribute for any service industry. It enabled me to be attentive, caring, and treat each customer as a separate individual and answer every call with the same rigor and enthusiasm. After over seven years as a customer/technical support associate, I started working as an event manager, and now as a business development manager. What I believe sets me apart from the rest is a unique combination of customer service, technical support, sales, a neutral accent, good communication and people management skills. Over the years I have worked in the service industry, one thing that I have learned is to be patient. To be patient with the customer, invest your time as required in them, listen to them, understand and resolve the issues. Regards, Vinay
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Technical Support Associate
Company Name:
Dell International Services Ltd
Work Experience:
3 Years
2
Work Description:
Customer support Associate
Company Name:
24/7 Customer Services Ltd
Work Experience:
3 Years
3
Work Description:
Event Manager/Coordinator
Company Name:
Arvi Events
Work Experience:
2 Years
4
Work Description:
Business Development Manager (sales)
Company Name:
The Brand Reach
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
BPO Level 5
Time Management Level 5
Telephone Handling Level 5
Call Center Skills Level 5
Video Upload Level 4
Internet Research Level 4
Email Handling Level 4
Transcription Level 3
Typing Level 3
General Computer Skills
Typing Speed Level 4
Problem Solving Level 4
Microsoft Powerpoint Level 4
Internet Browsing Level 4
Rapid Skill Learning Level 4
Attention to Detail Level 4
Google Docs Level 3
Microsoft Word Level 3
Customer Service
Chat Support Level 5
Technical Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 5
Translation & Languages
Telugu Level 4
Hindi Level 4
Would you like to see more profiles? Join Outsourcely
Founded in 2014
400,000+
Remote Workers
180+
Countries
50,000+
Startups
450K+
Monthly Messages
Find great talent. Hire directly. Pay zero commission fees.