Remote Worker Profile
BPO, Call Center Skills, Customer Support, Telephone Handling, Time Management, Email Support, Phone Support, Technical Support, Chat Support, Attention to Detail
Name: Vinay Bopangi
Location: Hyderabad, India
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1920/Month
Age: 33
Name: Vinay Bopangi
Available: Full Time 40 Hours/Week or More
Desired Salary: $1920/Month
Location: Hyderabad, India
Gender: Male
Age: 33
About Me
I got my first job as a customer service executive for Dish Network and then as a technical support associate with Dell computers. I learned the art of patience, which I believe is the most important attribute for any service industry. It enabled me to be attentive, caring, and treat each customer as a separate individual and answer every call with the same rigor and enthusiasm.
After over seven years as a customer/technical support associate, I started working as an event manager, and now as a business development manager. What I believe sets me apart from the rest is a unique combination of customer service, technical support, sales, a neutral accent, good communication and people management skills.
Over the years I have worked in the service industry, one thing that I have learned is to be patient. To be patient with the customer, invest your time as required in them, listen to them, understand and resolve the issues.
Regards,
Vinay
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 7 Mbps and Higher
English Speaking & Writing
- English Speaking:
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Technical Support Associate
Company Name:
Dell International Services Ltd
Work Experience:
3 Years
2
Work Description:
Customer support Associate
Company Name:
24/7 Customer Services Ltd
Work Experience:
3 Years
3
Work Description:
Event Manager/Coordinator
Company Name:
Arvi Events
Work Experience:
2 Years
4
Work Description:
Business Development Manager (sales)
Company Name:
The Brand Reach
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
Call Center Skills
Telephone Handling
Time Management
BPO
Video Upload
Internet Research
Email Handling
Transcription
Typing
General Computer Skills
Microsoft Powerpoint
Typing Speed
Problem Solving
Internet Browsing
Rapid Skill Learning
Attention to Detail
Google Docs
Microsoft Word
Customer Service
Customer Support
Email Support
Phone Support
Technical Support
Chat Support
Translation & Languages
Telugu
Hindi
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- Video Editing
- iOS
- Database
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- Mobile Programming
- Project Management
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- Bookkeeping
- Photo Editing
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- Mobile App Testing
- HR / Payroll
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