I got my first job as a customer service executive for Dish Network and then as a technical support associate with Dell computers. I learned the art of patience, which I believe is the most important attribute for any service industry. It enabled me to be attentive, caring, and treat each customer as a separate individual and answer every call with the same rigor and enthusiasm. After over seven years as a customer/technical support associate, I started working as an event manager, and now as a business development manager. What I believe sets me apart from the rest is a unique combination of customer service, technical support, sales, a neutral accent, good communication and people management skills. Over the years I have worked in the service industry, one thing that I have learned is to be patient. To be patient with the customer, invest your time as required in them, listen to them, understand and resolve the issues. Regards, Vinay