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Remote Worker Profile
Fast Pace Working, Internet Browsing, Team Player, BPO, Call Center Skills, Customer Support, Helpdesk, Office Admin, Telephone Handling, Typing
Fast Pace Working, Internet Browsing, Team Player, BPO, Call Center Skills, Customer Support, Helpdesk, Office Admin, Telephone Handling, Typing
Name: Jesmar Paclibar
Location: Chiang Rai, Thailand
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $800/Month
Age: 29
Name: Jesmar Paclibar
Available: Full Time 40 Hours/Week or More
Desired Salary: $800/Month
Location: Chiang Rai, Thailand
Gender: Male
Age: 29
About Me
I started working as a CRS way back 2016 as a project hire, I was able to balance work and school at the same time it was hard but I managed. After graduation I decided to continue my job and work for 2years- my experienced molded my skills in customer service. Personable and dependable professional with more than 5 years’ intensive and diverse experience in providing exceptional customer service. Highly skilled in contacting customers to respond to inquiries or notifying them of claim investigation results or any planned adjustments. Well-versed in resolving customers’ grievances or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription and designing forms. Solid interpersonal and communication skills.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Handled customer inquiries,complaints and billing.
Company Name:
Teletech Corporation,Philippines
Work Experience:
2 Years
2
Work Description:
Handled incoming and outgoing calls from clients.
Company Name:
Epldt Ventus/ SPI Global
Work Experience:
4 Years Or More
My Skills
Administrative Support
Typing Level 5
Telephone Handling Level 5
Office Admin Level 5
Helpdesk Level 5
BPO Level 5
Call Center Skills Level 5
Time Management Level 4
Email Handling Level 4
Craigslist Level 4
Virtual Assistant Level 3
Travel Planning Level 3
General Office Skills Level 3
Event Planning Level 3
Admin Assistant Level 3
General Computer Skills
Fast Pace Working Level 5
Internet Browsing Level 5
Team Player Level 5
Typing Speed Level 4
Problem Solving Level 4
Microsoft Word Level 4
Flexible Schedule Level 4
Rapid Skill Learning Level 4
Microsoft Powerpoint Level 3
Customer Service
Phone Support Level 5
Order Processing Level 5
Customer Support Level 5
Chat Support Level 4
Technical Support Level 3
Email Support Level 3
Sales & Marketing
Telemarketing Level 5
Constant Contact Level 3
Craigslist Posting Level 3
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