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Remote Worker Profile
Admin Assistant, BPO, Call Center Skills, Customer Support, Virtual Assistant, Lead Generation, Leads, Sales, Telemarketing, Data Entry
Admin Assistant, BPO, Call Center Skills, Customer Support, Virtual Assistant, Lead Generation, Leads, Sales, Telemarketing, Data Entry
Name: Maria Gema Paja
Location: Sagñay, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $600/Month
Age: 37
Name: Maria Gema Paja
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Sagñay, Philippines
Gender: Female
Age: 37
About Me
I have been working on a BPO (call center) industry for 8years now. I've handled outbound and inbound accounts, from customer service to sales, from phone to chat support. My very 1st account was a credit card account. It was an outbound sales account and would call customers who are preselected or prequalified to receive a credit card. Then my 2nd account was a US telecom company. It was an inbound account. Then an accounting software wherein I would receive calls from business owners and accountants. Then my current was an Australian airline wherein I handle sales account both phone and chat. I have been awarded as best agent and with highest NPS score. I always see to it that I meet all my metrics and pass my monthly scores.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Travel Agent | Customer Service Representative
Company Name:
Stellar Philippines Inc.
Work Experience:
2 Years
2
Work Description:
Customer Service Representative
Company Name:
Sutherland Group
Work Experience:
3 Years
3
Work Description:
Customer Service Representative
Company Name:
NCO Group
Work Experience:
Less Than 6 Months
4
Work Description:
Customer Service Representative
Company Name:
ICT Group
Work Experience:
1 Year
My Skills
Administrative Support
Admin Assistant Level 5
Virtual Assistant Level 5
Call Center Skills Level 5
BPO Level 5
Typing Level 4
Travel Planning Level 4
Time Management Level 4
Telephone Handling Level 4
Office Admin Level 4
Internet Research Level 4
General Office Skills Level 4
Data Processing Level 4
Data Entry Level 4
Sales & Marketing
Telemarketing Level 5
Sales Level 5
Leads Level 5
Lead Generation Level 5
Business Services
Accounting Level 4
Bookkeeping Level 4
Customer Service
Customer Support Level 5
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