I always do my best in every task entrusted upon me with the highest quality of output possible. Hence, I am looking for a job commensurate my skills and abilities. I'm a graduate of Business Administration major in Business Management. I have more than 8 years of experience in Customer Service assisting U.S. (4 years) and Australian customers (more than 4 years). I was trained at a large Call Center in the Philippines and assisted the training department. I also have 2 years of experience in Online English teaching. I have taught Korean, Japanese, Chinese and Russian students. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer services, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and can work Australian or U.S. business hours.