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Remote Worker Profile
Google Docs, BPO, Call Center Skills, Data Entry, Email Handling, Typing, Email Support, Phone Support, Attention to Detail, Admin Assistant
Google Docs, BPO, Call Center Skills, Data Entry, Email Handling, Typing, Email Support, Phone Support, Attention to Detail, Admin Assistant
Name: Karen Vidallo
Location: Cavite, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $700/Month
Age: 32
Name: Karen Vidallo
Available: Full Time 40 Hours/Week or More
Desired Salary: $700/Month
Location: Cavite, Philippines
Gender: Female
Age: 32
About Me
I always do my best in every task entrusted upon me with the highest quality of output possible. Hence, I am looking for a job commensurate my skills and abilities. I'm a graduate of Business Administration major in Business Management. I have more than 8 years of experience in Customer Service assisting U.S. (4 years) and Australian customers (more than 4 years). I was trained at a large Call Center in the Philippines and assisted the training department. I also have 2 years of experience in Online English teaching. I have taught Korean, Japanese, Chinese and Russian students. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer services, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and can work Australian or U.S. business hours.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Logistics-Pricing,Freight Quote,Account Management
Company Name:
American Power Conversion by Schneider Electric
Work Experience:
3 Years
2
Work Description:
E-mail and Chat Advisor/ Technical Support
Company Name:
Affiliated Computer Services / A Xerox Company
Work Experience:
1 Year
3
Work Description:
Inbound/outbound calls/chat/email/Order Management
Company Name:
Teletech Customer Care Management
Work Experience:
4 Years Or More
4
Work Description:
Data Entry/ PDF to Document Conversion
Company Name:
Upwork
Work Experience:
Less Than 6 Months
5
Work Description:
Financial Advisor/Insurance/Sales
Company Name:
Pru Life Of UK
Work Experience:
3 Years
6
Work Description:
Travel Agency/Booking/Sales/Management/Website Dev
Company Name:
Sophil Travel And Tours
Work Experience:
Freelance
7
Work Description:
Online English Teaching-Chinese
Company Name:
Acadsoc
Work Experience:
Less Than 12 Months
8
Work Description:
Online English Teaching-Japanese
Company Name:
Weblio Eikawa Japan
Work Experience:
1 Year
My Skills
Administrative Support
BPO Level 5
Call Center Skills Level 5
Data Entry Level 5
Email Handling Level 5
Typing Level 5
Travel Planning Level 4
Drop Shipping Level 4
Fulfillment Orders Level 4
Video Upload Level 4
Transcription Level 4
Time Management Level 4
Telephone Handling Level 4
Internet Research Level 4
Helpdesk Level 4
General Office Skills Level 4
Data Processing Level 4
Calendaring Level 4
Admin Assistant Level 4
Office Admin Level 4
Sourcing Level 3
Inventory Health Level 3
Brand Registry Level 3
Virtual Assistant Level 3
Medical Billing Level 3
Event Planning Level 3
Desktop Support Level 3
Content Moderation Level 3
Article Submission Level 3
Customer Service
Email Support Level 5
Phone Support Level 5
Order Processing Level 3
Customer Support Level 3
General Computer Skills
Google Docs Level 5
Attention to Detail Level 4
Sales & Marketing
CRM Level 3
Corporate Brand Identity Level 3
Account Management Level 3
Business Services
Recruiting Level 3
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