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Google Docs, Call Center Skills, Customer Support, Email Handling, Email Support, Order Processing, Account Management, Amazon, Attention to Detail, Internet Browsing
Google Docs, Call Center Skills, Customer Support, Email Handling, Email Support, Order Processing, Account Management, Amazon, Attention to Detail, Internet Browsing
Name: Christian Loterina
Location: Legazpi, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $900/Month
Age: 34
Name: Christian Loterina
Available: Full Time 40 Hours/Week or More
Desired Salary: $900/Month
Location: Legazpi, Philippines
Gender: Male
Age: 34
About Me
I have been working freelance for 3 years now, either providing customer support or administrative support for online marketplaces such as Amazon, eBay, Walmart, Sears, Newegg, etc and recently attending to the role as Purchasing Manager / Product and Price Analyst. In Purchasing, I am experienced in undertaking the following tasks: 1. Data entry and data analysis 2. Coordinate with Admin and provide data analysis on profitability prior to acquisition of products 3. Record all order details and coordinate with the warehouse personnel on when to anticipate delivery of shipments. 4. Monitoring defective returns and submitting reimbursement requests 5. Reporting to Admin if all invoiced shipments have been received prior to settling payments (Net30) to suppliers and submitting payment disputes (if any) I am also skilled in providing Customer Service and Admin Support. Tasks that includes… 1. Immediate attention to all CS concern, Warranty, return, refund, etc. 3. E-commerce Account Management - Attending to the Company's online marketplace dashboard, seller performance & metrics, inventory update, resolution center, contacting online marketplace seller support on issues that would affect accounts performance, etc. 4. Immediate attention to all shipping concern - Filing trace, claims shipping quotes, etc. 5. Online Inventory update, etc. Aside from the above-mentioned tasks as a freelancer, I had years of experience working as a Sales Representative with USAutoparts and JCWhitney.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Verified
Work Description:
Purchasing Manager / Product and Price Analyst
Verified
Company Name:
Blazin' Technology (Blazintech.net)
Work Experience:
1 Year
2
Verified
Work Description:
E-commerce Specialist / Customer Support
Verified
Company Name:
Innovate Tech LLC
Work Experience:
2 Years
3
Work Description:
Sales Representative / Tier 3 Product Specialist
Company Name:
US Autoparts Network Inc / JC Whitney
Work Experience:
4 Years Or More
4
Work Description:
Vendor Contact / Customer Support
Company Name:
US Autopart Network Inc
Work Experience:
2 Years
My Skills
Administrative Support
Email Handling Level 5
Call Center Skills Level 5
Typing Level 4
Telephone Handling Level 4
Internet Research Level 4
BPO Level 4
Data Entry Level 4
Transcription Level 3
Admin Assistant Level 3
General Computer Skills
Google Docs Level 5
Attention to Detail Level 4
Internet Browsing Level 4
Microsoft Word Level 4
Team Player Level 4
Typing Speed Level 3
Microsoft Excel Level 3
Rapid Skill Learning Level 3
Sales & Marketing
Amazon Level 5
Account Management Level 5
Ebay Level 4
Sales Level 4
Data Analytics Level 3
Constant Contact Level 3
Advertising Level 3
Email Marketing Level 3
Customer Service
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Phone Support Level 4
Technical Support Level 4
Chat Support Level 4
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