Remote Worker Profile
BPO, Time Management, Email Support, Project Management, Business Management, Data Interpretation, Management Skills, Operations Management, Program Management, Spanish
Name: Pedro King
Location: Guatemala, Guatemala
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $2400/Month
Age: 34
Name: Pedro King
Available: Part Time 30 Hours/Week or Less
Desired Salary: $2400/Month
Location: Guatemala, Guatemala
Gender: Male
Age: 34
About Me
I have a very diverse work background, all the way from owning my own translation agency to working for multinational corporations. I started out very young, while I was still in High-School I realized I had a potential to translate well from English to Spanish and vice-versa, so I decided to start my own Translation Agency.
I have also had the opportunity to work for several multinational corporations such as Telus International and Xerox. For Telus I worked on Customer Support operations, both as a Customer Support representative and also as a Team Manager for the German and Mobile markets.
From there I moved to Xerox, where I started as an individual contributor (Virtual Sales Administrator) and moved up to a Management position within a year. Becoming a Manager for a Virtual Sales Administrators Group. After successfully performing that job, I decided to make a lateral move to another Department, where I became the Manager for Shared Capabilities.
Below some Key Accomplishments (more to be provided if needed):
- Successfully Transitioned Operational Processes
- Created and Implemented Tools to Improve Processes and Reduce Processing Time (Trackers, Scorecard, Checklists, Evaluation Matrix...)
- Created and Facilitated Training Material (All induction training for new hires, Salesforce, Leadership, Processes...)
- Implementation and Improvement of KPIs (Revenue Generation plans, Improving KPIs for RBC implementation...)
Work Environment
- Work Place: Office
- Work Station: Laptop
- Internet Speed: 5-6 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Manager, Shared Capabilities
Verified
Company Name:
Xerox
Work Experience:
1 Year
2
Work Description:
Manager, Sales Administration
Company Name:
Xerox
Work Experience:
2 Years
3
Work Description:
Virtual Sales Administrator
Company Name:
Xerox
Work Experience:
1 Year
4
Work Description:
Multilingual Team Manager
Company Name:
Telus
Work Experience:
2 Years
5
Work Description:
German Back-office Customer Support
Company Name:
Telus
Work Experience:
Less Than 12 Months
6
Work Description:
Owner and Lead Translator and Transcriber
Company Name:
King Translations
Work Experience:
4 Years Or More
7
Work Description:
Project Manager - Virtual Services
Company Name:
Officient
Work Experience:
1 Year
8
Work Description:
Technical Customer Support
Company Name:
Guest-Tek Interactive Entertainment
Work Experience:
1 Year
My Skills
Administrative Support
Time Management
BPO
Virtual Assistant
Typing
Transcription
Internet Research
General Office Skills
Email Handling
Data Processing
Call Center Skills
Calendaring
Admin Assistant
Data Entry
Sourcing
Finance & Management
Program Management
Operations Management
Management Skills
Data Interpretation
Business Management
Project Planning
Six Sigma
Strategic Planning
General Computer Skills
Typing Speed
Team Player
Problem Solving
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Microsoft Excel
Internet Browsing
Google Docs
Flexible Schedule
Fast Pace Working
Writing & Content
Word Processing
Translation
Proofreading
Financial Research
Business Services
Project Management
Business Consulting
Recruiting
Statistical Analysis
Customer Service
Email Support
Customer Support
Translation & Languages
Spanish
German
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- Facebook Marketing
- Photoshop
- Admin Assistant
- Internet Research
- Customer Support
- Blogging
- Article Writing
- Phone Support
- Copywriting
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- Technical Support
- App Development
- Order Processing
- Video Editing
- iOS
- Database
- Android
- Mobile Programming
- Project Management
- Accounting
- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
Founded in 2014
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