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Flexible Schedule, Microsoft Word, BPO, Call Center Skills, Data Entry, Transcription, Telemarketing, Attention to Detail, Internet Browsing, Microsoft Excel
Flexible Schedule, Microsoft Word, BPO, Call Center Skills, Data Entry, Transcription, Telemarketing, Attention to Detail, Internet Browsing, Microsoft Excel
Name: Maria Crizelda Galang
Location: Pasig City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $500/Month
Age: 33
Name: Maria Crizelda Galang
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Pasig City, Philippines
Gender: Female
Age: 33
About Me
Can provide excellent virtual assistance through data entry, data gathering, documentation, coordination, task and schedule management, data transcription, e-commerce order management, the creation of compelling reports and presentations. With extensive experience in contact center operations. Has expertise in customer service, quality assurance, and telemarketing. Can administer support to customers within expected service level agreements. Can work well across various channels be it voice, email, chat or social media. With a Certificate in Social Media Marketing Short Course with a Grade of Distinction and currently, taking up an online course in Digital Marketing. Can help your brand by managing your social media calendar, writing content and handling customer inquiries. With a year of experience in day to day operations simultaneously managing various departments and projects concerning sales, marketing, inventory, budget and cost management, human resource and office administration.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Operations Manager
Company Name:
Compass Call Hub Inc. | Katadigital
Work Experience:
1 Year
2
Verified
Work Description:
Call Center Manager (CS, Telesales, Collections, QA)
Verified
Company Name:
Tranzglobal Call Center
Work Experience:
4 Years Or More
3
Work Description:
Executive Assistant to the Country Head
Company Name:
Tranzglobal Call Center
Work Experience:
Less Than 12 Months
4
Verified
Work Description:
Telesales Agent upto Asst. Telesales Manager
Verified
Company Name:
OWTEL PH Inc
Work Experience:
4 Years Or More
My Skills
General Computer Skills
Microsoft Word Level 5
Flexible Schedule Level 5
Team Player Level 4
Problem Solving Level 4
Microsoft Powerpoint Level 4
Microsoft Outlook Level 4
Microsoft Excel Level 4
Internet Browsing Level 4
Attention to Detail Level 4
Administrative Support
BPO Level 5
Call Center Skills Level 5
Data Entry Level 5
Transcription Level 5
Virtual Assistant Level 4
Internet Research Level 4
Email Handling Level 4
Admin Assistant Level 4
Customer Service
Phone Support Level 4
Customer Support Level 4
Email Support Level 3
Order Processing Level 3
Chat Support Level 3
Sales & Marketing
Telemarketing Level 5
CRM Level 3
Social Media Marketing Level 3
Writing & Content
English Proofreading Level 4
English Punctuation Level 4
Content Writing Level 3
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