Can provide excellent virtual assistance through data entry, data gathering, documentation, coordination, task and schedule management, data transcription, e-commerce order management, the creation of compelling reports and presentations. With extensive experience in contact center operations. Has expertise in customer service, quality assurance, and telemarketing. Can administer support to customers within expected service level agreements. Can work well across various channels be it voice, email, chat or social media. With a Certificate in Social Media Marketing Short Course with a Grade of Distinction and currently, taking up an online course in Digital Marketing. Can help your brand by managing your social media calendar, writing content and handling customer inquiries. With a year of experience in day to day operations simultaneously managing various departments and projects concerning sales, marketing, inventory, budget and cost management, human resource and office administration.