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Remote Worker Profile
CSS, HTML, Content Management System, Landing Pages, Web Design, Wireframes, Customer Support, Wordpress, Adobe Creative Suite, Adobe Fireworks
CSS, HTML, Content Management System, Landing Pages, Web Design, Wireframes, Customer Support, Wordpress, Adobe Creative Suite, Adobe Fireworks
Name: Tiago Dos Santos
Location: Florianópolis, Brazil
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1500/Month
Age: 34
Name: Tiago Dos Santos
Available: Full Time 40 Hours/Week or More
Desired Salary: $1500/Month
Location: Florianópolis, Brazil
Gender: Male
Age: 34
About Me
I have over 5 years of experience working as a customer support. The last time I worked in Customer Support was with Email Marketing, at an outstanding E-mail Marketing Company called Mailerlite, where I not only learned how to work on an international remote team as well as could learn all the logics behind Email Marketing (if you got a question about Email Marketing talktotiago.com and I will help you with that). Also, prior working at MailerLite, I worked for over 6 years at my own company, mostly developing WordPress and custom made websites. I also managed teams of translators for product localization, produced and managed content and had an exceptional working experience in the advertising industry as a copywriter. Are we a match? I believe in openness, feedback, and collaboration, so I can achieve my best results and find time to socialize with coworkers. I also prefer companies that define clear expectations about my role, so I can be sure that I am meeting company standards and perhaps outgrow them and the role I was assigned for. If your company needs someone who can wear multiple hats, such as doing support, updating knowledge base, creating a website for product launch and managing small projects aside, then you can count on me. I prefer companies where I can use a mix of my skills rather than using only a part of it, as diversity and curiosity are what drives my work satisfaction and makes me want to stay in a company for long. I am particularly interested in working as a Customer Support for companies that are willing to penetrate in Latin America, as I am also fluent in Portuguese and Spanish.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Verified
Work Description:
Customer Support
Verified
Company Name:
MailerLite
Work Experience:
Less Than 12 Months
2
Work Description:
Support, Management and Development
Company Name:
West Internet Co
Work Experience:
4 Years Or More
3
Work Description:
Trainee (Content, Content Management, Design)
Company Name:
AcontecendoAqui
Work Experience:
Less Than 12 Months
4
Work Description:
Copywriting (TV, Radio, Printing)
Company Name:
Mediacom (now known as Sambba)
Work Experience:
2 Years
5
Verified
Work Description:
Management of Cloud Solutions and Social Media
Verified
Company Name:
Studio Fernanda
Work Experience:
Less Than 6 Months
My Skills
Design & Multimedia
Wireframes Level 5
Web Design Level 5
Landing Pages Level 5
Commercials Level 4
Banner Design Level 4
Adobe Fireworks Level 4
Adobe Creative Suite Level 4
User Interface Design Level 3
User Experience Design Level 3
Templates Level 3
Prezi Level 3
UX Level 3
UX/UI Level 3
Illustrator Level 3
Flyer Design Level 3
Adobe Acrobat Level 3
Adobe CS5 Level 3
Adobe Illustrator Level 3
Adobe InDesign Level 3
Advertisement Design Level 3
Brochure Design Level 3
Business Card Design Level 3
CorelDraw Level 3
Dreamweaver Level 3
Customer Service
Customer Support Level 5
Chat Support Level 4
Technical Support Level 4
Phone Support Level 4
Order Processing Level 4
Email Support Level 4
Web Development
CSS Level 5
HTML Level 5
Wordpress Level 4
Google Analytics Level 3
FTP Level 3
Sales & Marketing
Email Marketing Level 4
Facebook Marketing Level 3
Google AdWords Level 3
Infusionsoft Level 3
Programming & IT
Content Management System Level 5
Writing & Content
Copywriting Level 3
Business Services
Project Management Level 3
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