I have over 5 years of experience working as a customer support. The last time I worked in Customer Support was with Email Marketing, at an outstanding E-mail Marketing Company called Mailerlite, where I not only learned how to work on an international remote team as well as could learn all the logics behind Email Marketing (if you got a question about Email Marketing talktotiago.com and I will help you with that). Also, prior working at MailerLite, I worked for over 6 years at my own company, mostly developing WordPress and custom made websites. I also managed teams of translators for product localization, produced and managed content and had an exceptional working experience in the advertising industry as a copywriter. Are we a match? I believe in openness, feedback, and collaboration, so I can achieve my best results and find time to socialize with coworkers. I also prefer companies that define clear expectations about my role, so I can be sure that I am meeting company standards and perhaps outgrow them and the role I was assigned for. If your company needs someone who can wear multiple hats, such as doing support, updating knowledge base, creating a website for product launch and managing small projects aside, then you can count on me. I prefer companies where I can use a mix of my skills rather than using only a part of it, as diversity and curiosity are what drives my work satisfaction and makes me want to stay in a company for long. I am particularly interested in working as a Customer Support for companies that are willing to penetrate in Latin America, as I am also fluent in Portuguese and Spanish.