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Remote Worker Profile
Communications, Copy Typing, Creative Writing, English Proofreading, BPO, Call Center Skills, Customer Support, Data Entry, Helpdesk, Telephone Handling
Communications, Copy Typing, Creative Writing, English Proofreading, BPO, Call Center Skills, Customer Support, Data Entry, Helpdesk, Telephone Handling
Name: Heidi Irader
Location: San Jose, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $600/Month
Age: 29
Name: Heidi Irader
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: San Jose, Philippines
Gender: Female
Age: 29
About Me
I have been spent 10 years of my life in BPO industry. I've started in December of 2006 and handled purely customer service. Several months after, I was considered to join a Sales account that caters Canadian customers. I have changed company after a year and was up-trained to support basic cable, Internet and home phone troubleshooting. I just recently end my career as a Team Lead and practice my expertise as a leader for 2 years.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
I was a Team Leader, i attend to escalations.
Company Name:
Teletech Corporation
Work Experience:
2 Years
2
Work Description:
Customer Service and some Tech Support
Company Name:
Convergys Philippines
Work Experience:
4 Years Or More
3
Work Description:
Inbound Sales Support
Company Name:
Sitel Philippines
Work Experience:
4 Years Or More
My Skills
Writing & Content
Communications Level 5
Copy Typing Level 5
Creative Writing Level 5
English Proofreading Level 5
Book Writing Level 4
Children's Writing Level 4
Editing Level 4
Administrative Support
Typing Level 5
Telephone Handling Level 5
Helpdesk Level 5
Data Entry Level 5
BPO Level 5
Call Center Skills Level 5
Customer Service
Chat Support Level 5
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Technical Support Level 3
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