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Attention to Detail, Fast Pace Working, Rapid Skill Learning, Flexible Schedule, Internet Browsing, Microsoft Word, Problem Solving, Team Player, BPO, Call Center Skills
Attention to Detail, Fast Pace Working, Rapid Skill Learning, Flexible Schedule, Internet Browsing, Microsoft Word, Problem Solving, Team Player, BPO, Call Center Skills
Name: Norielyn Villanueva
Location: Imus, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $600/Month
Age: 39
Name: Norielyn Villanueva
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Imus, Philippines
Gender: Female
Age: 39
About Me
With my recent job, my duties included making 100 cold calls a day to businesses and private individuals to solicit information about their company and setting up an appointment for a call back if possible. During my tenure, I was awarded as the top performer for the last quarter of 2016 exceeding clients expectation and hitting 100% on Quality score and attendance. My experience at US Autoparts as Sales Associate has helped me improve my selling techniques and provided me the extensive knowledge of how to upsell goods to potential clients. I have also worked at Aegis People Support as Customer Support for Experian and handled retention account. This campaign helped me handle difficult and infuriated customers.
Work Environment
  • Work Place: Other
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Phone validation to Practices and Providers
Company Name:
Task Us Inc.
Work Experience:
3 Years
2
Work Description:
Order taking and Customer Support
Company Name:
US Autoparts Network
Work Experience:
2 Years
3
Work Description:
Customer Service for a telecommunication account
Company Name:
Teleperfomance Phils.
Work Experience:
1 Year
4
Work Description:
Customer Support for a retention account
Company Name:
Aegis People Support
Work Experience:
Less Than 12 Months
5
Work Description:
Office Secretary for a construction firm
Company Name:
Gift Inc.
Work Experience:
2 Years
6
Work Description:
Office Secretary for a construction firm
Company Name:
Villcel Corporation
Work Experience:
2 Years
My Skills
General Computer Skills
Attention to Detail Level 5
Team Player Level 5
Fast Pace Working Level 5
Rapid Skill Learning Level 5
Flexible Schedule Level 5
Internet Browsing Level 5
Microsoft Word Level 5
Problem Solving Level 5
Google Docs Level 4
Typing Speed Level 4
Microsoft Excel Level 3
Microsoft Outlook Level 3
Microsoft Powerpoint Level 3
Administrative Support
Telephone Handling Level 5
Call Center Skills Level 5
BPO Level 5
Data Entry Level 4
Customer Service
Phone Support Level 5
Order Processing Level 5
Customer Support Level 5
Translation & Languages
Filipino Level 5
Sales & Marketing
Sales & Lead Generation Level 5
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