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Remote Worker Profile
Call Center Skills, Customer Support, Data Entry, Email Handling, Time Management, Typing, Email Support, Order Processing, Phone Support, Chat Support
Call Center Skills, Customer Support, Data Entry, Email Handling, Time Management, Typing, Email Support, Order Processing, Phone Support, Chat Support
Name: Allena Cruz
Location: Polomolok, Philippines
Available: Part Time 30 Hours/Week or Less
Gender: Female
Desired Salary: $500/Month
Age: 34
Name: Allena Cruz
Available: Part Time 30 Hours/Week or Less
Desired Salary: $500/Month
Location: Polomolok, Philippines
Gender: Female
Age: 34
About Me
My name is Allena Cruz. I have more than 8 years experience in the Call Center Industry to 3 different companies. With my call center experience, I had the opportunity to handle both inbound and outbound campaigns via phone and email support. I also had collections background and handled order entry, tech support and sales. I am proficient with the Microsoft Office. I can perform tasks using Microsoft Excel and can do PowerPoint Presentation. I am currently working as a Customer Service Representative for an online shopping store called PatPat for more about 2 years now. I have great communication skills (oral and written) and have great work ethic, excellent in time management and have the ability to work well with a team and I can also work in a self-directed environment. With my past work experience, I have always exceeded my employers’ expectations. I will do the same for your company. I’m a fast learner and always willing to learn. I am detail oriented.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking:
  • English Writing: College Level
Previous Work Experience
1
Verified
Work Description:
Customer Service Representative
Verified
Company Name:
Emerson Electric (Asia) Ltd. ROHQ
Work Experience:
3 Years
2
Work Description:
Fraud Analyst for Citi
Company Name:
Convergys
Work Experience:
3 Years
3
Work Description:
Sales Representative
Company Name:
Cyber City Teleservices
Work Experience:
2 Years
My Skills
Writing & Content
Reviews Level 4
Copy Typing Level 4
Resume Writing Level 3
Journalism Level 3
Creative Writing Level 3
Content Writing Level 3
Communications Level 3
Blogging Level 3
Blog Level 3
Articles Level 3
Article Writing Level 3
Article Rewriting Level 3
Customer Service
Chat Support Level 5
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Technical Support Level 3
Administrative Support
Call Center Skills Level 5
Typing Level 5
Time Management Level 5
Email Handling Level 5
Data Entry Level 5
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