I have been writing, training manuals, instruction manuals and business SOPs, for almost 15 years. I have also written, compiled and rolled out numerous programs, software and excel templates. I am exceptionally target driven, have a no-nonsense approach, and have an eye for detail, excellence and language. I have experience with the following platforms: • MS SQL 2005 • Access 2007 Advanced • ICDL 2010 Microsoft Certified 3 • ICDL Advanced • ICDL Professional • MS SQL Server 2005 • XML and Visual Studio • Financial & Performance Querying • Crystal Reporting • Financial & Performance Querying: SQL Advanced I also have extensive experience with the following reporting and or document writing: • Six Sigma • Mini Business Goal Alignment • Asset Care & Visual Workplace • Mission Directed Work Teams • Customer Service Development & Business Rules • Engaging Leadership • Coaching for Performance • Value Driven Service & Self Management • Report-net & Problem Solving I have a BSc degree, and several other qualifications, I love reporting, writing and creating. I love working with people, and I am looking forward to working with you.