Earned the reputation as a decisive leader and a problem solver with over 13 years of business operations, business development, product development, team management and staffing experience. I possess the “we can do it” attitude resulting in delivering a quick resolution to challenging situations as well as building relationships with internal customers on all grounds of an organization. Have the ability to grasp and understand the situational impact and required assessment of all strings attached to it – quickly adapting the team to a possible change in strategic direction and ensuring its long-term and mid-term success. While possessing strong planning, organizational, leadership and team building in capabilities skilled with excellent communication, presentation and customer services - I have evolved into a resourceful problem solver with proven track records. With a Computer Science degree and hands-on experience in product development, web designing, bug tracking and quality assurance – and experience working in States and in Pakistan while working for companies across States and Europe, I have influenced the company’s product development and strategic directions on all levels. Specialties: Strategic Planning • Turnaround • Root Cause Analysis • Operational Problem Solving • Process Improvement • Relationship Management • Team Building Customer Service & Support • Technical Support • Staffing