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Attention to Detail, Google Docs, Internet Browsing, Microsoft Word, Problem Solving, Call Center Skills, Customer Support, Helpdesk, Telephone Handling, Technical Support
Attention to Detail, Google Docs, Internet Browsing, Microsoft Word, Problem Solving, Call Center Skills, Customer Support, Helpdesk, Telephone Handling, Technical Support
Name: Shoeb Lodhi
Location: Islamabad, Pakistan
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $2000/Month
Age: 34
Name: Shoeb Lodhi
Available: Full Time 40 Hours/Week or More
Desired Salary: $2000/Month
Location: Islamabad, Pakistan
Gender: Male
Age: 34
About Me
Earned the reputation as a decisive leader and a problem solver with over 13 years of business operations, business development, product development, team management and staffing experience. I possess the “we can do it” attitude resulting in delivering a quick resolution to challenging situations as well as building relationships with internal customers on all grounds of an organization. Have the ability to grasp and understand the situational impact and required assessment of all strings attached to it – quickly adapting the team to a possible change in strategic direction and ensuring its long-term and mid-term success. While possessing strong planning, organizational, leadership and team building in capabilities skilled with excellent communication, presentation and customer services - I have evolved into a resourceful problem solver with proven track records. With a Computer Science degree and hands-on experience in product development, web designing, bug tracking and quality assurance – and experience working in States and in Pakistan while working for companies across States and Europe, I have influenced the company’s product development and strategic directions on all levels. Specialties: Strategic Planning • Turnaround • Root Cause Analysis • Operational Problem Solving • Process Improvement • Relationship Management • Team Building Customer Service & Support • Technical Support • Staffing
Work Environment
  • Work Place: Office
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
I was the Chief of Operations.
Company Name:
GOQP Leads
Work Experience:
2 Years
2
Work Description:
I was the Director of Operations
Company Name:
Vertical Systems Inc.
Work Experience:
4 Years Or More
3
Work Description:
I was the Head of Operations
Company Name:
iDROID USA
Work Experience:
2 Years
4
Work Description:
I was the Director of Technical/ Operations
Company Name:
Lyseis Technology
Work Experience:
3 Years
My Skills
General Computer Skills
Attention to Detail Level 5
Problem Solving Level 5
Microsoft Word Level 5
Internet Browsing Level 5
Google Docs Level 5
Microsoft Powerpoint Level 4
Microsoft Outlook Level 4
Microsoft Excel Level 4
Flexible Schedule Level 4
Typing Speed Level 3
Fast Pace Working Level 3
Administrative Support
Sourcing Level 5
Telephone Handling Level 5
Helpdesk Level 5
Call Center Skills Level 5
Desktop Support Level 4
Typing Level 3
Transcription Level 3
Medical Billing Level 3
Admin Assistant Level 3
Customer Service
Technical Support Level 5
Customer Support Level 5
Phone Support Level 3
Email Support Level 3
Chat Support Level 3
Business Services
Project Management Level 4
HR / Payroll Level 3
Business Consulting Level 3
Sales & Marketing
Leads Level 5
CRM Level 3
Finance & Management
Operations Management Level 5
Web Development
HTML Level 3
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