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Attention to Detail, Rapid Skill Learning, Customer Support, Email Support, Order Processing, Phone Support, Account Management, Affiliate Marketing, Analytics, CRM
Attention to Detail, Rapid Skill Learning, Customer Support, Email Support, Order Processing, Phone Support, Account Management, Affiliate Marketing, Analytics, CRM
Name: Bilyana Miteva
Location: Sofia, Bulgaria
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $1500/Month
Age: 39
Name: Bilyana Miteva
Available: Full Time 40 Hours/Week or More
Desired Salary: $1500/Month
Location: Sofia, Bulgaria
Gender: Female
Age: 39
About Me
I have almost 20 years experience in the gaming industry. I have started in land based casinos as a Dealer and then moved on to Inspector and Pit Boss, my total live casino experience is 9 years. Since 2007 I work in online gaming - started as a CS in BwinParty and quickly moved on to a Team Leader and Manager position, running a cross-location team of 20 specialists. For the last 2 years, I am the Managing Director of a Bulgarian gaming website - winbet.bg. I have an MBA degree in Strategic Management with a Marketing specialization.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Managing Director
Company Name:
Winbet Online Ltd
Work Experience:
2 Years
2
Work Description:
Team Manager of a Specialised CS Team
Company Name:
BwinParty Digital Entertainment
Work Experience:
4 Years Or More
My Skills
General Computer Skills
Attention to Detail Level 5
Rapid Skill Learning Level 5
Typing Speed Level 4
Team Player Level 4
Microsoft Word Level 4
Microsoft Powerpoint Level 4
Microsoft Outlook Level 4
Microsoft Excel Level 4
Flexible Schedule Level 4
Fast Pace Working Level 4
Sales & Marketing
MailChimp Level 5
Internet Marketing Level 5
Google AdWords Level 5
Email Marketing Level 5
CRM Level 5
Analytics Level 5
Affiliate Marketing Level 5
Account Management Level 5
Customer Service
Chat Support Level 5
Customer Support Level 5
Email Support Level 5
Order Processing Level 5
Phone Support Level 5
Technical Support Level 4
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