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BPO, Call Center Skills, Content Moderation, Customer Support, Data Entry, Desktop Support, Email Handling, Telephone Handling, Transcription, Typing
BPO, Call Center Skills, Content Moderation, Customer Support, Data Entry, Desktop Support, Email Handling, Telephone Handling, Transcription, Typing
Name: Magnolia Rose Bacas
Location: Manila, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $700/Month
Age: 30
Name: Magnolia Rose Bacas
Available: Full Time 40 Hours/Week or More
Desired Salary: $700/Month
Location: Manila, Philippines
Gender: Female
Age: 30
About Me
I have been in the BPO industry for roughly 10 years, with experience and exposure in different facets of customer service, technical support, retail support, social media management, out of scope support and order entry. Supporting a number of corporations and companies that belong to the fortune 500s, I have learned a lot of best practices that allow me to embrace new roles without hesitation.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Team Manager for NETSPEND
Company Name:
Startek
Work Experience:
1 Year
2
Work Description:
EBAY customer support
Company Name:
Sutherland Global Services
Work Experience:
3 Years
3
Work Description:
Xbox Hardware Technical Support
Company Name:
Harte Hanks
Work Experience:
1 Year
4
Work Description:
Product Trainer
Company Name:
Bonafide Business Process Solutions
Work Experience:
2 Years
5
Work Description:
Verizon DSL Technical Support
Company Name:
Teletech
Work Experience:
3 Years
My Skills
Administrative Support
BPO Level 5
Fulfillment Orders Level 5
Typing Level 5
Transcription Level 5
Telephone Handling Level 5
Call Center Skills Level 5
Content Moderation Level 5
Data Entry Level 5
Desktop Support Level 5
Email Handling Level 5
Admin Assistant Level 4
Helpdesk Level 4
Virtual Assistant Level 4
Customer Service
Technical Support Level 5
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Business Services
Project Management Level 4
Recruiting Level 4
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