Remote Worker Profile
Attention to Detail, Rapid Skill Learning, Copy Editing, Editing, English Proofreading, English Punctuation, Call Center Skills, Customer Support, Data Entry, Email Handling
Name: Mary Jane Lingad
Location: Angeles City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $960/Month
Age: 25
Name: Mary Jane Lingad
Available: Full Time 40 Hours/Week or More
Desired Salary: $960/Month
Location: Angeles City, Philippines
Gender: Female
Age: 25
About Me
My most recent job was working as an executive assistant of the CEO of an IT consulting company. We were developing a web-based software. I worked as the middleman between the executives and the developers. I assisted in project management, creation of cards in JIRA, and sprint planning. I discussed cards to developers to make sure they understand what the executives and the clients required in the software. I also tested cards logged in JIRA to see if bugs were fixed and if improvements and tasks were done. I made sure that designs are attractive to the target user, have good UI, are user-friendly, and provide good user experience. I also responded to clients' queries and helped resolve problems when there were any technical difficulties (i.e., I provide how-to's) or any bugs.
I also worked as a customer service representative for a telecommunications company and for a financial account. My skills on how to interact with different personality types and how to respond to customers' requests in a timely manner became much better. I've learned to really listen to people to resolve stated and unstated issues and that empathy is one of the keys in good customer service.
Another experience that I have is working as a web content and article writer. So I am used to researching and writing articles. I know that articles should pass Copyscape and should be original. I also worked as a quality controller/copy editor in a publishing firm, proving my attention to detail and quality.
Work Environment
- Work Place: Home
- Work Station: Desktop
- Internet Speed: 2-4 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Executive Assistant/Executive Services Specialist
Verified
Company Name:
Cloudstaff
Work Experience:
Less Than 6 Months
2
Work Description:
Customer Service Representative
Verified
Company Name:
StarTek
Work Experience:
1 Year
3
Work Description:
Quality Controller/Copy Editor/Proofreader
Verified
Company Name:
Absolute Service, Inc.
Work Experience:
1 Year
4
Work Description:
Production Operator
Company Name:
Sanyo Denki Philippines, Inc.
Work Experience:
Less Than 6 Months
5
Work Description:
Customer Service Representative
Company Name:
PCCW Teleservices (Philippines) Inc.
Work Experience:
Less Than 6 Months
6
Work Description:
Web Content/Article Writer
Verified
Company Name:
Wooka Interactive, Inc.
Work Experience:
1 Year
7
Work Description:
Field Marketing Representative
Company Name:
Colorview CATV, Inc.
Work Experience:
Less Than 6 Months
My Skills
Administrative Support
Office Admin
Internet Research
General Office Skills
Email Handling
Call Center Skills
Data Entry
Desktop Support
Helpdesk
Telephone Handling
Transcription
Typing
Admin Assistant
BPO
Video Upload
Medical Billing
Writing & Content
English Punctuation
English Proofreading
Editing
Copy Editing
Content Writing
Communications
Children's Writing
Articles
Article Writing
Article Rewriting
General Computer Skills
Rapid Skill Learning
Attention to Detail
Typing Speed
Google Docs
Team Player
Problem Solving
Microsoft Word
Microsoft Powerpoint
Microsoft Excel
Internet Browsing
Flexible Schedule
Fast Pace Working
Customer Service
Technical Support
Customer Support
Email Support
Order Processing
Phone Support
Chat Support
Translation & Languages
Filipino
Software Development
Testing/QA
Design & Multimedia
Photoshop
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- HTML
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- Sales
- Data Entry
- Facebook Marketing
- Photoshop
- Admin Assistant
- Internet Research
- Customer Support
- Blogging
- Article Writing
- Phone Support
- Copywriting
- Email Support
- Technical Support
- App Development
- Order Processing
- Video Editing
- iOS
- Database
- Android
- Mobile Programming
- Project Management
- Accounting
- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
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