Back
Remote Worker Profile
Attention to Detail, Rapid Skill Learning, Copy Editing, Editing, English Proofreading, English Punctuation, Call Center Skills, Customer Support, Data Entry, Email Handling
Attention to Detail, Rapid Skill Learning, Copy Editing, Editing, English Proofreading, English Punctuation, Call Center Skills, Customer Support, Data Entry, Email Handling
Name: Mary Jane Lingad
Location: Angeles City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $960/Month
Age: 25
Name: Mary Jane Lingad
Available: Full Time 40 Hours/Week or More
Desired Salary: $960/Month
Location: Angeles City, Philippines
Gender: Female
Age: 25
About Me
My most recent job was working as an executive assistant of the CEO of an IT consulting company. We were developing a web-based software. I worked as the middleman between the executives and the developers. I assisted in project management, creation of cards in JIRA, and sprint planning. I discussed cards to developers to make sure they understand what the executives and the clients required in the software. I also tested cards logged in JIRA to see if bugs were fixed and if improvements and tasks were done. I made sure that designs are attractive to the target user, have good UI, are user-friendly, and provide good user experience. I also responded to clients' queries and helped resolve problems when there were any technical difficulties (i.e., I provide how-to's) or any bugs. I also worked as a customer service representative for a telecommunications company and for a financial account. My skills on how to interact with different personality types and how to respond to customers' requests in a timely manner became much better. I've learned to really listen to people to resolve stated and unstated issues and that empathy is one of the keys in good customer service. Another experience that I have is working as a web content and article writer. So I am used to researching and writing articles. I know that articles should pass Copyscape and should be original. I also worked as a quality controller/copy editor in a publishing firm, proving my attention to detail and quality.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Executive Assistant/Executive Services Specialist
Verified
Company Name:
Cloudstaff
Work Experience:
Less Than 6 Months
2
Verified
Work Description:
Customer Service Representative
Verified
Company Name:
StarTek
Work Experience:
1 Year
3
Verified
Work Description:
Quality Controller/Copy Editor/Proofreader
Verified
Company Name:
Absolute Service, Inc.
Work Experience:
1 Year
4
Work Description:
Production Operator
Company Name:
Sanyo Denki Philippines, Inc.
Work Experience:
Less Than 6 Months
5
Work Description:
Customer Service Representative
Company Name:
PCCW Teleservices (Philippines) Inc.
Work Experience:
Less Than 6 Months
6
Verified
Work Description:
Web Content/Article Writer
Verified
Company Name:
Wooka Interactive, Inc.
Work Experience:
1 Year
7
Work Description:
Field Marketing Representative
Company Name:
Colorview CATV, Inc.
Work Experience:
Less Than 6 Months
My Skills
Administrative Support
Office Admin Level 5
Internet Research Level 5
General Office Skills Level 5
Email Handling Level 5
Data Entry Level 5
Call Center Skills Level 5
Desktop Support Level 4
Helpdesk Level 4
Telephone Handling Level 4
Transcription Level 4
Typing Level 4
BPO Level 4
Admin Assistant Level 4
Medical Billing Level 3
Video Upload Level 3
Writing & Content
Copy Editing Level 5
Editing Level 5
English Proofreading Level 5
English Punctuation Level 5
Article Rewriting Level 4
Article Writing Level 4
Articles Level 4
Children's Writing Level 4
Communications Level 4
Content Writing Level 4
General Computer Skills
Attention to Detail Level 5
Rapid Skill Learning Level 5
Google Docs Level 4
Typing Speed Level 4
Team Player Level 3
Problem Solving Level 3
Microsoft Word Level 3
Microsoft Powerpoint Level 3
Microsoft Excel Level 3
Internet Browsing Level 3
Flexible Schedule Level 3
Fast Pace Working Level 3
Customer Service
Technical Support Level 5
Customer Support Level 5
Email Support Level 4
Order Processing Level 4
Phone Support Level 4
Chat Support Level 4
Translation & Languages
Filipino Level 5
Software Development
Testing/QA Level 4
Design & Multimedia
Photoshop Level 3
Would you like to see more profiles? Join Outsourcely
Founded in 2014
400,000+
Remote Workers
180+
Countries
50,000+
Startups
450K+
Monthly Messages
Find great talent. Hire directly. Pay zero commission fees.