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Remote Worker Profile
Customer Support, Email Support, Order Processing, Chat Support, Technical Support, Phone Support
Customer Support, Email Support, Order Processing, Chat Support, Technical Support, Phone Support
Name: Carlos Lopez
Location: Santo Domingo, Dominican Republic
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $1000/Month
Age: 38
Name: Carlos Lopez
Available: Part Time 30 Hours/Week or Less
Desired Salary: $1000/Month
Location: Santo Domingo, Dominican Republic
Gender: Male
Age: 38
About Me
I would like to say that I am a perfectionist, very professional and a hard worker. I like to pass on the skills that I have and I love teamwork. I have 3 IT certifications: CCNA, CompTIA A+ and Microsoft MCP. I have plenty of customer service experience, after working in 3 of the top 10 companies of the Dominican Republic: Verizon/Claro: 3 years Phillip Morris: 2 years Teleperformance: 3 years and current. I also own all Teleperformance training certifications: QA Jump: Quality Analyst training Supervisor Jump: Operations Supervisor training NEXT: Upper management training. WFM Academy: Workforce Management training. I'm currently working on as a Mission Control Coordinator, in charge of the short term planning and intraday operational efficiencies of 4 accounts.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Workforce Management
Company Name:
Teleperformance
Work Experience:
3 Years
2
Work Description:
Operations Supervisor
Company Name:
Teleperformance
Work Experience:
3 Years
3
Work Description:
Quality Analyst
Company Name:
Teleperformance
Work Experience:
3 Years
My Skills
Customer Service
Customer Support Level 5
Email Support Level 5
Order Processing Level 5
Chat Support Level 5
Technical Support Level 4
Phone Support Level 3
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