Remote Worker Profile
Customer Support, Email Support, Order Processing, Chat Support, Technical Support, Phone Support
Name: Carlos Lopez
Location: Santo Domingo, Dominican Republic
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $1000/Month
Age: 38
Name: Carlos Lopez
Available: Part Time 30 Hours/Week or Less
Desired Salary: $1000/Month
Location: Santo Domingo, Dominican Republic
Gender: Male
Age: 38
About Me
I would like to say that I am a perfectionist, very professional and a hard worker. I like to pass on the skills that I have and I love teamwork.
I have 3 IT certifications: CCNA, CompTIA A+ and Microsoft MCP.
I have plenty of customer service experience, after working in 3 of the top 10 companies of the Dominican Republic:
Verizon/Claro: 3 years
Phillip Morris: 2 years
Teleperformance: 3 years and current.
I also own all Teleperformance training certifications:
QA Jump: Quality Analyst training
Supervisor Jump: Operations Supervisor training
NEXT: Upper management training.
WFM Academy: Workforce Management training.
I'm currently working on as a Mission Control Coordinator, in charge of the short term planning and intraday operational efficiencies of 4 accounts.
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 7 Mbps and Higher
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Workforce Management
Company Name:
Teleperformance
Work Experience:
3 Years
2
Work Description:
Operations Supervisor
Company Name:
Teleperformance
Work Experience:
3 Years
3
Work Description:
Quality Analyst
Company Name:
Teleperformance
Work Experience:
3 Years
My Skills
Customer Service
Customer Support
Email Support
Order Processing
Chat Support
Technical Support
Phone Support
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- HR / Payroll
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