I am the subject matter expert in South Africa in JDA Enterprise Planning software for standalone as well as database (EKB) versions. I spent the past 17 years in this field and has been the technical solution architect for various implementations in South Africa as well as a technical resource in JDA Europe implementations (contracted to JDA by UCS Solutions). I completed a B Comm degree at the University of Pretoria, South Africa in 1989. Majoring in Informatics, Management Accounting, Financial Accounting and Statistics. I worked in the Information Technology industry the past 27 years. At UCS Solutions I also provided technical and functional support to specific clients with regards to their Enterprise Planning installations. This called for good relations with the clients and understanding their needs to the fullest, being available at the beg of a call. While working at Edcon I batched all the Arthur Planning daily batch processes into IBM Tivoli processes, resulting in the operators monitoring the batch processes and the JDA Arthur Planning staff only tending to crashes. Saving Edcon paying overtime to the Arthur employees for monitoring batches half the night. At Eskom I was the sole developer for processes in the Remuneration Department. This specifically entailed developing the programs to model salary increase options to be tabled at trade union meetings and discussions. This required long hours of work, models and algorithms to be 100% correct and reliable.